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Progressive Retail

mosley_1132x340 Cory Mosley hosts Progressive Retail on the CBT Automotive Network. He is well-known for keeping the auto industry moving forward and advancing in the digital space. He favors new ideas, policies, and methods that support quick transitions and support a better customer experience. His goal is for you to gain a completive edge and exceed your consumer's expectations.

Selling Cars with Social Media

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On this week’s episode of Progressive Retail, Cory Mosley speaks with Rudy "El Patronn" Treminio about increasing your social media selling and developing a more personal marketing strategy for your dealership.

Phone Etiquette and Email Marketing

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On this week's edition of Progressive Retail, Cory Mosley talks about how to increase your email marketing and phone etiquette skills and how to develop a solid plan for phone and email engagement.

The F&I-Sales Relationship

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On this week's episode of Progressive Retail, Cory Mosley is joined in the studio by Shaka Dyson, President of Dealer F&I University, to talk about what's going on in the marketplace, the relationship between sales and F&I, and more.

The Most Common Challenges Facing Dealers

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On this week's episode of Progressive Retail, Cory Mosley talks to Durran Cage, CEO and Founder of Cage Automotive in Arlington, TN, about being aware of the problems and challenges at your dealership and what you should be doing to solve them.

The 7 Circles of Internet Sales Success – Engagement

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  Cory discusses the next circle in the 7 circles of high profit, high volume internet sales success: The engagement circle. Take a look.

Influencing Customers

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In this episode of Progressive Retail, Cory Mosley goes over influence and the impact it has on compelling customers to want to do business with you, as well as Cory's regular segments Don't Be Ridiculous, Here's a Thought, and The Way I See It.

Competitive Analysis

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 Many times you can't see the picture behind the frame. We often get caught up in our own dealership bubble and can't see past our own singular procedures and decision making. But what about what your competition is doing? How often are you looking at your...

Goals, Health, Wellness, and Achievement (Part 2)

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  In part two of his three-part series on goals, health, wellness, and peak performance in the new year, Cory Mosley invites Delatorro McNeal, CEO of Platinum Performance Global, to discuss peak performance and presentation skills.

Goals, Health, Wellness, and Achievement (Part 1)

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  In part 1 of a new Progressive Retail series, Cory Mosley invites speaker and author Dr. Willie Jolley to discuss goals, health, wellness, and achievement.  

The 7 Circles of Internet Sales Success – The Coaching Circle

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On today's episode of Progressive Retail, Cory Mosley discusses how to increase your sales by using the 7 Circles of high profit, high volume internet sales success. More specifically, Cory goes over the Coaching circle.

5 Things That Inhibit Engagement With Your Customers

On this week's edition of Progressive Retail, Cory Mosley focuses on engagement and talks about some things that may inhibit your engagement with your...

Crisis Management in a Social Media World

Before social media, if you made a mistake your customer could have told a few friends about it. Nowadays, everyone has a much bigger...

Are You Ready to Go All Digital?

On this week's episode of Progressive Retail, Cory Mosley invites Ryan Norris, Dealer Principal at Toyota of Easley in Easley, SC, to discuss how...
angry customers

The A.R.T. of Dealing with Angry Customers

I know a thing or two about dealing with angry customers.  A big part of my time at college was spent on a phone...
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Are You Hiring for Skill Sets Your Dealership Needs Most?

The 21st Century is shaping up to be one of great change for the auto industry. In this ever-shifting environment it seems harder than...
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What The Latest Buy-Sell Market Trends Mean for the Auto Retail Industry – Ryan...

On today's show, we're pleased to welcome back Ryan Kerrigan, managing director of Kerrigan Advisors. In this segment, Ryan and Jim discuss the state...
negative reviews

Tips for Improving Dealership Reviews and Maintaining a Meaningful Online Reputation

The first step in the car-buying journey today is not a physical one, but a digital one. Customers typically spend the bulk of the...
live chat

Why You Need a Live Chat Feature on Your Dealership’s Website

If you’ve been browsing almost any industry online in the past few years, you’ve encountered live chat widgets. They typically pop up in the...