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Progressive Retail

mosley_1132x340 Cory Mosley hosts Progressive Retail on the CBT Automotive Network. He is well-known for keeping the auto industry moving forward and advancing in the digital space. He favors new ideas, policies, and methods that support quick transitions and support a better customer experience. His goal is for you to gain a completive edge and exceed your consumer's expectations.

Selling Cars with Social Media

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On this week’s episode of Progressive Retail, Cory Mosley speaks with Rudy "El Patronn" Treminio about increasing your social media selling and developing a more personal marketing strategy for your dealership.

Phone Etiquette and Email Marketing

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On this week's edition of Progressive Retail, Cory Mosley talks about how to increase your email marketing and phone etiquette skills and how to develop a solid plan for phone and email engagement.

The F&I-Sales Relationship

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On this week's episode of Progressive Retail, Cory Mosley is joined in the studio by Shaka Dyson, President of Dealer F&I University, to talk about what's going on in the marketplace, the relationship between sales and F&I, and more.

The Most Common Challenges Facing Dealers

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On this week's episode of Progressive Retail, Cory Mosley talks to Durran Cage, CEO and Founder of Cage Automotive in Arlington, TN, about being aware of the problems and challenges at your dealership and what you should be doing to solve them.

The 7 Circles of Internet Sales Success – Engagement

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  Cory discusses the next circle in the 7 circles of high profit, high volume internet sales success: The engagement circle. Take a look.

Influencing Customers

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In this episode of Progressive Retail, Cory Mosley goes over influence and the impact it has on compelling customers to want to do business with you, as well as Cory's regular segments Don't Be Ridiculous, Here's a Thought, and The Way I See It.

Competitive Analysis

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 Many times you can't see the picture behind the frame. We often get caught up in our own dealership bubble and can't see past our own singular procedures and decision making. But what about what your competition is doing? How often are you looking at your...

Goals, Health, Wellness, and Achievement (Part 2)

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  In part two of his three-part series on goals, health, wellness, and peak performance in the new year, Cory Mosley invites Delatorro McNeal, CEO of Platinum Performance Global, to discuss peak performance and presentation skills.

Goals, Health, Wellness, and Achievement (Part 1)

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  In part 1 of a new Progressive Retail series, Cory Mosley invites speaker and author Dr. Willie Jolley to discuss goals, health, wellness, and achievement.  

The 7 Circles of Internet Sales Success – The Coaching Circle

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On today's episode of Progressive Retail, Cory Mosley discusses how to increase your sales by using the 7 Circles of high profit, high volume internet sales success. More specifically, Cory goes over the Coaching circle.

5 Things That Inhibit Engagement With Your Customers

On this week's edition of Progressive Retail, Cory Mosley focuses on engagement and talks about some things that may inhibit your engagement with your...

Crisis Management in a Social Media World

Before social media, if you made a mistake your customer could have told a few friends about it. Nowadays, everyone has a much bigger...

Are You Ready to Go All Digital?

On this week's episode of Progressive Retail, Cory Mosley invites Ryan Norris, Dealer Principal at Toyota of Easley in Easley, SC, to discuss how...
customers

Teaching Customers About Maintenance in the Information Age

Owner’s clinics are nothing new in the car business. Dealerships have been trying to teach new buyers about their vehicles (and the dealership’s service...
F&I

Interview Tips When Hiring F&I Managers – What to Look (and Listen For)

Interviewing for any position at a dealership is a bit of a balancing act when assessing whether or not the person will be a...
leasingvideo

Data Indicates Leasing is at an All Time High: What This Trend Means for...

According to the most recent industry data, vehicle leases accounted for 34% of all new car retail sales in March 2019, making it the...
LivePerson Automotivevideo

How Angela Krause Family Ford Improved Their Customer Experience and Enhanced Client Communications By...

In this segment, CBT's Jim Fitzpatrick sits down with Darin Wade, dealer partner, and GM at Angela Krause Family Ford. The pair discuss consumer...
car subscriptions

What’s New with Car Subscriptions? Expansions, Pilot Programs, and More

We live in a world where subscriptions have become the norm. Whether we pay a monthly fee to access thousands of shows and movies,...