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Progressive Retail

mosley_1132x340 Cory Mosley hosts Progressive Retail on the CBT Automotive Network. He is well-known for keeping the auto industry moving forward and advancing in the digital space. He favors new ideas, policies, and methods that support quick transitions and support a better customer experience. His goal is for you to gain a completive edge and exceed your consumer's expectations.

Key Aspects of Employee Retention

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  Many auto retailers today struggle to keep employees due to competitive landscapes and millennial employment. On this week's Progressive Retail, Cory goes over some key aspects of employee retention.

Phone Etiquette and Email Marketing

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On this week's edition of Progressive Retail, Cory Mosley talks about how to increase your email marketing and phone etiquette skills and how to develop a solid plan for phone and email engagement.

Influencing Customers

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In this episode of Progressive Retail, Cory Mosley goes over influence and the impact it has on compelling customers to want to do business with you, as well as Cory's regular segments Don't Be Ridiculous, Here's a Thought, and The Way I See It.

5 Things That Inhibit Engagement With Your Customers

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On this week's edition of Progressive Retail, Cory Mosley focuses on engagement and talks about some things that may inhibit your engagement with your customers.

Competitive Analysis

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Many times you can't see the picture behind the frame. We often get caught up in our own dealership bubble and can't see past our own singular procedures and decision making. But what about what your competition is doing? How often are you looking at...

The 7 Circles of Internet Sales Success – Training Circle

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On today’s episode of Progressive Retail, Cory Mosley continues his series on the 7 Circles of Internet Sales Success by going over the Training Circle.

The 7 Circles of Internet Sales Success – Marketing Circle

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On today’s episode of Progressive Retail, Cory Mosley discusses the Marketing Circle and explains the meaning of "net negative ROI" as he continues his series on the 7 circles of internet sales success.

Better Ways to Communicate with Customers

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On today's episode of Progressive Retail, Cory interviews Joe Oliveri, Senior Director of Product for Cars.com at the Cars.com booth at NADA. They discuss different ways to communicate with customers as well as the launch of Cars Social, a new product that can target Cars.com...

Maximize the Use of Your CRM

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  On today’s episode of Progressive Retail, Cory Mosley sits down with Matt Redden, Chief Marketing and Sales Officer for DealerSocket. Cory asks him what are the best dealers doing to maximize the use of their CRM.

The 7 Circles of Internet Sales Success – The Execution Circle

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On today’s episode of Progressive Retail, Cory Mosley discusses the Execution Circle and what it means as he continues his series on the 7 circles of internet sales success.

Texting Strategy

Adults spend an average of 23 hours a week texting. Every day there are about 6 billion text messages sent in the U.S. with...

Crisis Management in a Social Media World

Before social media, if you made a mistake your customer could have told a few friends about it. Nowadays, everyone has a much bigger...

Tips on How to Give a Perfect First Impression

On today's episode of Progressive Retail, Cory Mosley discusses the top challenges with initial lead response and gives tips on how to give a...
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Feature Benefit Selling by Mark Wahlberg

Today's CBT Automotive sales tip of the day is brought to you by the newest Columbus Ohio car dealer, Mark Wahlberg. Take a look!  
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Solutions That Measure and Manage Your Dealership’s Recon Process

If you’re a dealer struggling to get your used vehicles in and out of recon as quickly as possible, you’ll want to pay attention...

Why Your Team Should Be Certified

Certifications, regardless of what they are for, tells your professional peers and employers that you are well-qualified to take things seriously. It can help...

Making the Connection: Four Ways to Align your Goals

Who are you as a dealership, and what do you stand for? If someone were to ask the above question to one of your...

DataScan Celebrates Grand Opening of New Headquarters in Alpharetta

ALPHARETTA, Ga. – Concluding a nearly $20 million investment, DataScan has officially moved its headquarters to 415 South Broad Street in the new Alpharetta City Center, a thriving 26-acre mixed-use parcel located in the heart...