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On The Mark

tewart_1132x340 Hosted by Mark, Tewart, a recognized automotive industry expert who specializes in sales, management, and F&I training. Mark shares his expert training and consulting in dealership operations.

Daily Save-A-Deal Meetings

On this week's episode of On the Mark, Mark answers a question from Ron Whittaker, General Sales Manager at Joseph Airport Hyundai in Vandalia, OH. Ron asks Mark how important it is to host daily save-a-deal meetings are.

Addition by Subtraction

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  On today's episode of On the Mark, Mark Tewart talks about when you need to let things go so that you can add something else, otherwise known as "addition by subtraction."

Using Your Talents Fully

  On this week's episode of On the Mark, Mark Tewart talks about using your talents fully and using them in a way that you wouldn't normally use them.

What Questions Do You Ask Yourself?

The questions you ask yourself can tell a lot about your life. On this week's edition of On the Mark, Mark Tewart wants to know what questions you ask yourself on a daily basis and explains how asking better questions can lead to a...

Moments of Truth

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Moments of truth define you as a salesperson. The way you handle certain things the customer throws at you has a direct effect on the customer experience. Mark Tewart talks more about these moments of truth, or "MOT's" as he calls them, on this...

Attractive Words and Phrases

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The way we word things can make all the difference when trying to close a sale. In this week's edition of On the Mark, Mark Tewart talks about words and phrases that you can use to make sure you're making the best impression possible.

Testing Objections from Customers

  On this week's edition of On the Mark, Mark Tewart goes over testing objections from customers as well as his usual segments, Coach's Corner and Stop It.

Giving Customers Options

Today Mark discusses the importance of options. He believes if we don’t provide options then we limit our potential and lose the trust of our customers. Also on this episode, Coaches Corner (Grading Yourself) and Stop It! (Stop allowing yourself to be stagnant).

Repetition – The Mother of All Skills

On this week's episode of On the Mark, Mark Tewart talks to you about an important pillar of sales success and the mother of all skills: Repetition.

Selling Your Weakness

On today's edition of On the Mark, Mark Tewart talks about being completely transparent by not only selling your strengths, but also selling your weaknesses.

What Sets Your BDC Apart From the Competition?

 On this week's episode of Kain & Co., David Kain talks to Emily Lindau of Johnson Motors & Ford in Wisconsin about what their...

Customer Relationship Management

On this week's Kain & Company, David talks about customer relationship management and CRM culture.

Key Operational Metrics For Your Internet/BDC Operation

On today's episode of Kain & Co., David goes over some key operational metrics for your internet or BDC operation.

Feature Benefit Selling by Mark Wahlberg

Today's CBT Automotive sales tip of the day is brought to you by the newest Columbus Ohio car dealer, Mark Wahlberg. Take a look!  

Solutions That Measure and Manage Your Dealership’s Recon Process

If you’re a dealer struggling to get your used vehicles in and out of recon as quickly as possible, you’ll want to pay attention...

Why Your Team Should Be Certified

Certifications, regardless of what they are for, tells your professional peers and employers that you are well-qualified to take things seriously. It can help...

Making the Connection: Four Ways to Align your Goals

Who are you as a dealership, and what do you stand for? If someone were to ask the above question to one of your...

DataScan Celebrates Grand Opening of New Headquarters in Alpharetta

ALPHARETTA, Ga. – Concluding a nearly $20 million investment, DataScan has officially moved its headquarters to 415 South Broad Street in the new Alpharetta City Center, a thriving 26-acre mixed-use parcel located in the heart...