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On The Mark

tewart_1132x340 Hosted by Mark, Tewart, a recognized automotive industry expert who specializes in sales, management, and F&I training. Mark shares his expert training and consulting in dealership operations.

Fishing Where Other People Don’t Fish

fishingvideo
On this week's edition of On the Mark, Mark Tewart talks about how giving a little extra effort and fishing where others aren't fishing can help you sell more cars.

Setting and Achieving Goals

Mark Tewart Sales Strategyvideo
Mark gives his best tips on setting and achieving goals and the best methods to get what you need from your sales team.

Updating your “Why Buy Here” Proposition

why buyvideo
  On this week's episode of On the Mark, Mark Tewart tells you what you can do to update your "Why Buy Here" proposition.

Setting the Tone for a Great Day

setting the tonevideo
On this week's episode of On the Mark, Mark Tewart talks about how setting the tone with the way that you greet people can make them feel welcome and make or break their experience.

Traits of Great Leadership

leadershipvideo
On this week's episode of On the Mark, Mark Tewart discusses certain leadership traits that are shared amongst great leaders as well as some traits that poor leaders possess.

Finding the Customer’s Leverage Point

leveragevideo
   On this week's edition of On the Mark, Mark Tewart talks to you about defining, discovering, and exploding through your customer's leverage point.

The 10, 10, 10, 10 Program

programvideo
Mark explains how following the 10, 10, 10, 10 Program will sell more cars and how you can expand your circle of people more effectively.

How to Get More Referrals

referralsvideo
  On this week's edition of On the Mark, Mark Tewart goes over some methods for getting more referrals, as well as his usual segments Coach's Corner and Stop It.

Daily Save-A-Deal Meetings

save-a-dealvideo
On this week's episode of On the Mark, Mark answers a question from Ron Whittaker, General Sales Manager at Joseph Airport Hyundai in Vandalia, OH. Ron asks Mark how important it is to host daily save-a-deal meetings are.

Addition by Subtraction

addition by subtractionvideo
  On today's episode of On the Mark, Mark Tewart talks about when you need to let things go so that you can add something else, otherwise known as "addition by subtraction."

Artificial Intelligence in Automotive Sales

David Kain goes over some ways that artificial intelligence can be implemented in on the dealership sales floor on this week's episode of Kain...

Opening the Call: What to say to make a good first...

"The better you are prepared before reaching out to your customer, the better the conversation will be." Opening the call is much like your first...

The Digital Retailing Environment

On today's episode of Kain & Co., David gives his take on some of the thing's he's been seeing in digital retailing.
NO

Why you want customers to tell you NO in the Service Drive

Something you’ve probably noticed in your Service Drive; Customers almost never come out and say, “Please upsell me.” What’s more, your clients don’t even...
market share

Dealers Growing Market Share: What Really Separates Them from the Rest?

With multiple automotive conferences and expos filling the schedule, October has become known to many in the industry as “conference month.” This year, as...
BDCvideo

How to Build a Successful Service BDC Model and Increase Sales – Sarah Vantine,...

With almost all car shopping done in the virtual space, dealers are seeing an increased value in their BDC. With this success, it looks...
raises

The Best Practices for Pay Raises and Labor Rate Increases

In a job market where employees have more power than employers, it’s vital for your dealership to have a competitive edge when it comes...
features

The Importance of Showing Customers All The New Car Features

Though it might be one of the most poorly performed and neglected parts of the vehicle sales process, performing a good vehicle walk-around is...