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On The Mark

tewart_1132x340 Hosted by Mark, Tewart, a recognized automotive industry expert who specializes in sales, management, and F&I training. Mark shares his expert training and consulting in dealership operations.

How Do You Utilize Your CRM?

CRMvideo
 On this week's episode of On the Mark, Mark Tewart talks about your CRM, the way you utilize it, the way it's setup, and your CRM processes.

Attractive Words and Phrases

words and phrasesvideo
The way we word things can make all the difference when trying to close a sale. In this week's edition of On the Mark, Mark Tewart talks about words and phrases that you can use to make sure you're making the best impression possible.

Moments of Truth

moments of truthvideo
Moments of truth define you as a salesperson. The way you handle certain things the customer throws at you has a direct effect on the customer experience. Mark Tewart talks more about these moments of truth, or "MOT's" as he calls them, on this...

The Reverse-Sell Technique

reverse-sellvideo
On this week's episode of On the Mark, Mark Tewart discusses the reverse-sell technique and gives tips on how to better interact with customers.

Time Vampires

timevideo
How you utilize your time can have a big impact on whether or not you succeed during the day. On this week's episode of On the Mark, Mark Tewart talks about why we need to be "ruthless" with our time.

Setting and Achieving Goals

Mark Tewart Sales Strategyvideo
 Mark gives his best tips on setting and achieving goals and the best methods to get what you need from your sales team.

How to Get More Referrals

referralsvideo
  On this week's edition of On the Mark, Mark Tewart goes over some methods for getting more referrals, as well as his usual segments Coach's Corner and Stop It.

Calling Back some of Your Unsold Traffic

unsold trafficvideo
  On this week's episode of On the Mark, Mark Tewart discusses the importance of calling back some of your unsold traffic, even if your BDC already handles those types of calls.

Lessons in Leadership

leadershipvideo
What does it take to be a good leader? Mark Tewart gives some tips on how to get the most out of your team on today's episode of On the Mark.

Riches and Niches

riches nichesvideo
On today’s episode of On the Mark, Mark Tewart talks about riches and niches. The worst thing you can do is try to be everything to everyone. If you can drill down and be the best in a particular area, you will grow your...

Advice for Buying or Selling a Dealership

On this week's episode of Kain & Co., David Kain talks to Hal Feder of Murphy Business & Financial Services about what advice he...

Consumers Are Ready for a Change… Are You?

On this week's episode of Kain & Co., David Kain invites Todd Smith, 360 Converge, to discuss earning back customer trust, getting rid of...

The Benefits of Having a Unique Domain Name

On this week's episode of Kain & Co., David Kain spoke with Mike Ambrose, CEO and Co-Founder of .cars. David and Mike discussed the...
cash

Converting the Cash Buyer in F&I – It Could Be Easier Than You Think

There has never been an F&I manager in the history of the car business that has ever been excited to work a ‘cash deal’....
walk-around videos

How to Use Full-Motion Walk-Around Videos For Dealership Inventory

It's no surprise that marketing trends come and go at a fast pace. The latest and greatest trend to grace dealerships these days is...
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What Can We Expect From Used Car Sales in Q2? Jonathan Banks from J.D....

The used car market has had its fair share of turns and changing trends so far in 2019 and Jonathon Banks, Vice President and...
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Larry Dorfman on Why He is Handing Over the Reins of EasyCare to Finbarr...

CBT News is pleased to welcome back Larry Dorfman, Founder of EasyCare, and Finbarr O'Neill, Chairman and CEO, to discuss some of the changes...
pitch

Successful Ways To Pitch Your Next Big Idea To The Higher Ups

We’ve all been there when you have a killer idea, the best that you have ever come up with, but when you bring it...