Why Dealerships Need The Right Type Of Training To Succeed
Doug Christiansen, a Trainer with the Joe Verde Group, shares with CBT News why dealers need to provide the right type of training for their employees and how to do that correctly in order to achieve success. When it comes to training, Doug says it...
Transforming The Automotive Wholesale Digital Marketplace – Nick Peluso
In a recent interview with CBT News Nick Peluso, President of Manheim, a Digital Marketplace discussed how the company is thriving on its success. How they plan are transforming the automotive wholesale digital marketplace arena, and what that could mean for dealers, shoppers and...
Supporting Dealers In Becoming Automotive Retail Winners – Gee Leung
LotLinx is leading the charge within the automotive retail industry with their cutting-edge technology. The NADA Show this year was a great opportunity for CBT Automotive News Network to catch up with some of the best minds that make up our automotive community and...
How Digital Contracting Helps Deliver a Seamless Customer Experience – Jason Barrie, Dealertrack
During The NADA show this year CBT News was able to have a great interview with Jason Barrie, Vice President and General Manager at Dealertrack. We discuss his thoughts on consumers buying trends, dealership online visibility and what dealerships can do better to deliver a...
Customer Reporting Made Easy with CRM Connected App – AutoLoop
Patrick Kelly, Partner at Autoloop, and Russ Beckenstein, Vice President of Front-End Solutions, Join CBT News on camera to talk everything NADA and what AutoLoop is looking forward to this year. If you need it, chances are AutoLoop has it. This made by car people,...
How Your Service Department Can Build Profitable Growth Amid Margin Compression – Jim Roche
Dealers are seeing margin compression for both new and used vehicles. Dealers are also seeing new car sales volume on the slow downslide. So if your ultimate objective is profitable growth, and statistics show that only thirty percent of service appointments are made in a...
What Dealerships Should Focus On To Help Fill Job Roles – Adam Robinson
The auto industry still suffers from a very high turnover rate among its employees at over 70 percent. We recently spoke with Adam Robinson, President of Hireology, and he talked to us about how his company helps dealers attract and hire the right talent...
Bridge the Online Experience to an Easy In-Store Conversation – KBB
Developing context for a vehicle's price is important and a must-have for car buyers. Here to discuss that further is Michael Wulf, Vice President of Product at Kelley Blue Book, who says there is a way for dealers to leverage the KBB brand and trust...
“Auto/Mate is Back and Has Plans to Grow Larger” – Mike Esposito
Auto/Mate is back and has plans to grow larger and better than before according to the company's longtime Chief Executive Officer and President. This news comes after an eleven-month log back and forth waiting period resulting in Auto/Mate remaining an independent company and they...
High Achievers Vs. Amateurs – Joe Verde
The Joe Verde Group is passionate about the industry and the success that’s grown within. Joe Verde has spent decades in the automotive retail industry or what he refers to as “the best business in the world”. For many of those years, he has...
Pros And Cons Of Electronic Pricing Hang Tags
Question: What do grocery stores and automobile dealerships have in common? Answer: Lots and lots of price tags. And what does that mean for your dealership?...
5 Ways to Motivate Your Sales Staff
If there’s one thing we expect from your sales staff, it’s that they make sales. Being able to motivate your salespeople on an ongoing...
New Roads Pave the Way to Autonomous Driving Future in China and the U.S.
In December 2017, a 3,540-foot-long stretch of road opened up in the eastern Chinese city of Jinan. This is no ordinary road. In fact,...
How Paragon Honda Uses Technology to Properly Serve Their Market – Brian Benstock
Can you imagine the day when your customers can ask their Google Assistant to schedule their car for service? Or if their car is...
Top of Mind Selling Prevents the Lost Sale
Successfully selling a high number of tires each month involves constant and consistent communication with your clients. For a lot of customers tires are...
Do Spot Decisions Really Help Sell More Cars?
On this week's edition of F&I Today, Becky Chernek talks about making spot decisions and whether or not they actually help your dealership sell...
The 7 Circles of Internet Sales Success – Training Circle
On today’s episode of Progressive Retail, Cory Mosley continues his series on the 7 Circles of Internet Sales Success by going over the Training...
Opening the Call: What to say to make a good first...
"The better you are prepared before reaching out to your customer, the better the conversation will be."
Opening the call is much like your first...
Lessons in Leadership
What does it take to be a good leader? Mark Tewart gives some tips on how to get the most out of your team...
