Charlie Gilchrist, 2019 NADA Chairman on Vehicle Affordability, Threats to the Industry, and His Plan for the Year Ahead
Thousands of franchise dealers descended on San Francisco for the 2019 NADA Convention. One of the high points of the event is the installation of the Association's new Chairman; Texas dealer Charlie Gilchrist. We had the chance to sit down with Charlie just before...
Make Day-to-Day Operations More Efficient at Your Dealership with the Help of a Virtual Assistant – David Marod, Conversica
CBT News spoke with David Marod, senior vice president of sales at Conversica on the stage at NADA this year and discussed artificial intelligence in the dealership, and employing a virtual assistant in the day-to-day operations that can alleviate the tedious tasks. For more coverage from...
Digital Air Strike Makes Bold Moves in Auto Marketing – Alexi Venneri, Co-Founder & CEO
During this year's NADA Show, CBT News spoke with Alexi Venneri, co-founder, and CEO of Digital Air Strike. Alexi and Jim discussed the origins of Digital Air Strike, social media marketing, and the importance of online engagement between dealers and their consumers. Check out...
NADA 2019: Force Marketing, Cody Tomczyk
Cody Tomczyk, Vice President at Force Marketing joined Bridget Fitzpatrick at our NADA 2019 stage to discuss how Force is having the right conversations with dealers to help support their efforts to increase new market share, used car volume, and service retention. To see more...
Improve Inventory Control and Reduce Fluid Waste for Higher Profits in Your Service Drive – Joshua Holmstadt, Graco
During this year's NADA Show, CBT News met up with Joshua Holmstadt, product marketing manager at Graco. Joshua and Jim discussed the new additions to the Pulse Fluid Management line. Dealers often find themselves losing fluids during service, which can lead to an increase...
NADA 2019: LotLinx, Len Short
CBTNews.com welcomed Len Short, founder of LotLinx onto the CBT Network stage at NADA this year were we chatted about the role AI plays in delivering vehicles to dealers. According to Len, great dealers are doing AI themselves to get that intuitive data at a...
NADA 2019: Joe Verde Group, Sean Gardner
While in San Francisco at the 2019 NADA Show we caught up with Sean Gardner, trainer, and instructor for the Joe Verde Group to find out his opinion on how dealers can prepare for potential industry headwinds, and how to establish a good foundation of solid...
NADA 2019: SiriusXM, Stewart Lyons
CBTNews.com welcomed Stewart Lyons, Senior Vice President of Emerging Business at SiriusXM Radio onto the the CBT Network stage at NADA this year were we chatted about Automatic, a new service SiriusXM recently rolled out to automotive dealers everywhere. The software platform powered, by a...
NADA 2019: Manheim, Ben Flusberg
Ben Flusberg, Associate Vice President of M Logic at Manheim, joined us at The NADA Show 2019 to talk about how Manheim.com is using artificial intelligence to provide dealers a personalized user experience. Here's what we asked Ben when he stopped by the CBTNews.com booth....
How to Engage Potential Customers with Better Market Intelligence – Amy Hughes, Experian
At The NADA Show 2019 in San Fransisco, CBT's Jim Fitzpatrick spoke with Amy Hughes, Senior Director of Dealer Intelligence at Experian to discuss how to build successful and confident automotive marketing campaigns that will continue strongly into 2020. VIDEO TRANSCRIPT: Jim Fitzpatrick: Thank you so...
How Dealerships Can Overcome the Service Technician Drought – John Fairchild, Fixed-Ops Expert
Every dealer knows that there is a lack of good service technicians in the fixed-ops department. So how can dealership’s proactively prepare themselves to...
How Can Mom And Pop Dealerships Survive Big Tech?
Economists say that it’s too early to fully determine the impact larger companies have on small businesses. Some research proves that big tech companies...
Lisa Copeland on Industry Trends, Dealer’s Pain Points, and Fiat Leaving the U.S. Market
On today’s show, we welcome back Lisa Copeland, founder of Lisa Copeland Global and CEO of Cars Her Way. Lisa always has great insight...
Are Digital Retailing Tools Promising More Than They Can Deliver?
Digital Retailing or DR for short is the latest and greatest thing, dominating press releases, blogs and discussions at NADA 2019, unseating ‘AI’, ‘machine...
Four Automated Technologies that can Make Life Easier at Your Dealership
Did you ever wish you could clone yourself or someone on your team? It would give you an extra set of hands, as well...
Fanatical Customer Care
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...
It’s Time to Amp Up Our Language
Old sales language doesn't work on today's hyper-informed customers like it used to. On today's episode of Kain & Co., David Kain talks about...
Ambiguity is the Enemy of Accountability
On this week’s episode of Hard Truths with host Dave Anderson, Dave talks about eliminating ambiguity as a step to full accountability in your leadership. VIDEO...
How to Evaluate The Value of Your Third-Party Classified Partner
Do auto dealers need third-party classified marketplaces? Brian Pasch discusses how you can evaluate the value of your third-party classified partner on today's episode...
