Charlie Gilchrist, 2019 NADA Chairman on Vehicle Affordability, Threats to the Industry, and His Plan for the Year Ahead

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Thousands of franchise dealers descended on San Francisco for the 2019 NADA Convention. One of the high points of the event is the installation of the Association's new Chairman; Texas dealer Charlie Gilchrist. We had the chance to sit down with Charlie just before...

Make Day-to-Day Operations More Efficient at Your Dealership with the Help of a Virtual Assistant – David Marod, Conversica

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CBT News spoke with David Marod, senior vice president of sales at Conversica on the stage at NADA this year and discussed artificial intelligence in the dealership, and employing a virtual assistant in the day-to-day operations that can alleviate the tedious tasks. For more coverage from...

Digital Air Strike Makes Bold Moves in Auto Marketing – Alexi Venneri, Co-Founder & CEO

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During this year's NADA Show, CBT News spoke with Alexi Venneri, co-founder, and CEO of Digital Air Strike. Alexi and Jim discussed the origins of Digital Air Strike, social media marketing, and the importance of online engagement between dealers and their consumers. Check out...

NADA 2019: Force Marketing, Cody Tomczyk

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Cody Tomczyk, Vice President at Force Marketing joined Bridget Fitzpatrick at our NADA 2019 stage to discuss how Force is having the right conversations with dealers to help support their efforts to increase new market share, used car volume, and service retention. To see more...

Improve Inventory Control and Reduce Fluid Waste for Higher Profits in Your Service Drive – Joshua Holmstadt, Graco

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During this year's NADA Show, CBT News met up with Joshua Holmstadt, product marketing manager at Graco. Joshua and Jim discussed the new additions to the Pulse Fluid Management line. Dealers often find themselves losing fluids during service, which can lead to an increase...

NADA 2019: LotLinx, Len Short

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CBTNews.com welcomed Len Short, founder of LotLinx onto the CBT Network stage at NADA this year were we chatted about the role AI plays in delivering vehicles to dealers. According to Len, great dealers are doing AI themselves to get that intuitive data at a...

NADA 2019: Joe Verde Group, Sean Gardner

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While in San Francisco at the 2019 NADA Show we caught up with Sean Gardner, trainer, and instructor for the Joe Verde Group to find out his opinion on how dealers can prepare for potential industry headwinds, and how to establish a good foundation of solid...

NADA 2019: SiriusXM, Stewart Lyons

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CBTNews.com welcomed Stewart Lyons, Senior Vice President of Emerging Business at SiriusXM Radio onto the the CBT Network stage at NADA this year were we chatted about Automatic, a new service SiriusXM recently rolled out to automotive dealers everywhere. The software platform powered, by a...

How to Engage Potential Customers with Better Market Intelligence – Amy Hughes, Experian

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At The NADA Show 2019 in San Fransisco, CBT's Jim Fitzpatrick spoke with Amy Hughes, Senior Director of Dealer Intelligence at Experian to discuss how to build successful and confident automotive marketing campaigns that will continue strongly into 2020. VIDEO TRANSCRIPT:  Jim Fitzpatrick: Thank you so...

NADA 2019: Force Marketing, Eric Mercado

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Automotive marketing is constantly evolving and changing. While CBT News was at the 2019 NADA Show we took a few minutes to speak with Eric Mercado, Chief Sales Officer at Force Marketing and asked him what marketing trends dealers can expect to see as...
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What’s Going on With Trump and Tariffs

President Trump’s race to make America’s economy great again pretty much stalled from the word “go” largely thanks to the Commander in Chief’s own...
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Brian Benstock on What it Takes to Drive an Award-Winning Dealership

Coming off of a record-breaking 2018, Paragon Automotive became the highest volume dealer to take home the Precision Team Award for Acura and the...
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Incorporating Your CRM with Your Phone Process to Capitalize on Leads – Mike Haeg

 Every dealer knows it costs hundreds of dollars just to make the phone ring, but integrating a CRM to your sales calls can help...
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Attracting Customers with Better Incentives

Negotiating and haggling when shopping for a car can oftentimes be awkward and frustrating, but it is made even more difficult if dealerships are...
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How Dealerships Can Enhance Work-Life Balance and Attract More Females to the Industry –...

Lisa Copeland, CEO of Cars Her Way, recently joined us in-studio and discussed trends in retail automotive, enhancing work-life balance, and how dealerships can...

Confirming and Destroying Stereotypes

Every customer has a stereotype about the car-buying experience. It's on you to confirm or destroy that stereotype. Saturday Morning Sales Meeting with Jonathan...

How Customer Perception Can Impact Your Service Department

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about customer perception and how it impacts the...

Getting on Your Customer’s Wavelength

On today's episode of Kain and Company, David shares some ideas he has to help you sell more cars by connecting with your customer...

Toxic Achievers

On today's episode of Hard Truths, Dave Anderson goes over the types of "toxic achievers" that you may have in your staff and holding...