Max Zanan: Why compliance is more important than ever now

compliancevideo
  With all the talk about margins shrinking from new car sales, your dealership should be focusing strongly on compliance this year. "It can certainly add up," says Max Zanan, Founder of Total Dealer Compliance and author of the book Perfect Dealership.

NADA and Grassroots Efforts Lead to Senate Tax Bill Amendment

tax reform
The government regulation process is forever fluid and unpredictable, but auto dealers caught a break with the Senate’s new tax reform bill. On December 2, 2017, the Senate passed the Tax Cuts and Job Act. The purpose of this act, compared to current law,...

Why signing bonuses are not enough for keeping service employees

dealer associationsvideo
Sometimes dealers have pain points. Sometimes dealers take those pain points to their dealer associations. Dealer associations can help figure out how to improve those pain points, or do absolutely nothing. When it comes to recruiting, hiring, and keeping employees for service, Nevada is...

Two big mistakes you might be making when it comes to compliance

compliancevideo
A New York dealership was fined almost $300,000 for various deceptive tactics against customers. One may think that this would scare most dealers into straightening up their act, but surprisingly not. Hear why Jason Reaves, President of Wayne Reaves Software, says that some dealerships...

Dealership Performance Ratings Battle Continues to Rage

performance ratings
One year ago, a New York dealership won a ruling against GM’s use of ratings. Today, the fight against unfair performance ratings is growing even stronger. The landmark Beck Chevrolet v General Motors case in New York was the first of its kind to rule...

Self-Driving Car Legislation in the Works, Could Be Unveiled this Month

Self-Driving Car
Republicans are expected to unveil detailed bills later this week to support development of self-driving cars. Included in the soon-to-be-proposed legislation are regulations that prevent states from implementing their own restrictive laws on autonomous testing and development as well as modifying current rules that...

Mired in Regulation. Vital Information about Compliance

regulation and compliance
When it comes to compliance, significant attention has been paid to the Consumer Financial Protection Bureau (CFPB). And while this is all well and good, the fact is, there are several other federal, state and local agencies that regulate the retail automotive industry. While...

Three ways the Florida dealership protection law benefits local dealers

dealership protection law
On June 26, Florida Governor Rick Scott signed a bill into law that not only has a large impact on protections for dealers against manufacturers in Florida but could also have larger effects on other states. The bill was passed unanimously by the Senate...

Is your store compliant with this new Used-Car Rule?

used-car rule
In November 2016, the Federal Trade Commission introduced changes to its Used Car Rule that affect auto dealers selling used vehicles. If your business belongs to this group, it’s important that you are well acquainted with the new rules. That’s how you can ensure you...

How do regulations benefit customers?

regulationsvideo
Joe sits down with Steve Roenneau, VP of Compliance for EFG Companies, to discuss simplifying the sales process for customers, industry regulations, and F&I Manager training.

HEADLINES

problem solvervideo

Being Your Customers’ Problem Solver

Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem...
newscastvideo

Week In Review: How to Embrace Industry Change and Adapt to the Needs of...

CBT News Week In Review for Friday, May 24th, 2019: How to Embrace Industry Change and Adapt to the Needs of Your Customers - Natasha...
successfulvideo

CRM Managers, BDRs, and How to Be Successful

On this week's episode of On the Mark, Mark Tewart talks about hiding behind texts and emails to avoid making a phone call and...
cash

Converting the Cash Buyer in F&I – It Could Be Easier Than You Think

There has never been an F&I manager in the history of the car business that has ever been excited to work a ‘cash deal’....

Being Your Customers’ Problem Solver

Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem...

CRM Managers, BDRs, and How to Be Successful

On this week's episode of On the Mark, Mark Tewart talks about hiding behind texts and emails to avoid making a phone call and...

Advice for Buying or Selling a Dealership

On this week's episode of Kain & Co., David Kain talks to Hal Feder of Murphy Business & Financial Services about what advice he...