Dealership Performance Ratings Battle Continues to Rage

performance ratings
One year ago, a New York dealership won a ruling against GM’s use of ratings. Today, the fight against unfair performance ratings is growing even stronger. The landmark Beck Chevrolet v General Motors case in New York was the first of its kind to rule...

Self-Driving Car Legislation in the Works, Could Be Unveiled this Month

Self-Driving Car
Republicans are expected to unveil detailed bills later this week to support development of self-driving cars. Included in the soon-to-be-proposed legislation are regulations that prevent states from implementing their own restrictive laws on autonomous testing and development as well as modifying current rules that...

Mired in Regulation. Vital Information about Compliance

regulation and compliance
When it comes to compliance, significant attention has been paid to the Consumer Financial Protection Bureau (CFPB). And while this is all well and good, the fact is, there are several other federal, state and local agencies that regulate the retail automotive industry. While...

Three ways the Florida dealership protection law benefits local dealers

dealership protection law
On June 26, Florida Governor Rick Scott signed a bill into law that not only has a large impact on protections for dealers against manufacturers in Florida but could also have larger effects on other states. The bill was passed unanimously by the Senate...

Is your store compliant with this new Used-Car Rule?

used-car rule
In November 2016, the Federal Trade Commission introduced changes to its Used Car Rule that affect auto dealers selling used vehicles. If your business belongs to this group, it’s important that you are well acquainted with the new rules. That’s how you can ensure you...

How do regulations benefit customers?

regulationsvideo
Joe sits down with Steve Roenneau, VP of Compliance for EFG Companies, to discuss simplifying the sales process for customers, industry regulations, and F&I Manager training.

Is your dealership compliant with texting customers?

texting
AdvantageTec has all the proper DMS integration and texting solutions required for your staff to abide to the rules discussed below. We present you advantage txt: the only fully FCC & 2017 TCPA-compliant automotive texting solution Are you compliant? Many dealership employees contact customers via there own phones. Do you know what...

WardsAuto: It’s Not That Auto Dealers Hate Regulations

regulations
If you hate the amount of regulations forced on your dealership by Washington and believe certain ones can be somewhat overwhelming at times, you're not alone. At a recent American Financial Services Associations Vehicle-Financing Conference, NADA Chairman Mark Scarpelli said some regulations make sense,...

Daily Newscast: Lucid Motors takes on Tesla, One simple way to get more leads and Managers who don’t manage

Lucid Motorsvideo
  In today’s CBT Newscast for Wednesday March 22, 2017: The 2017 Automotive Engagement Conference A seven-city national tour showing dealers how to measure consumer engagement to eliminate advertising BOTS, BLUNDERS, and BLOAT in their marketing investments. Read More Does Tesla finally have real competition? Lucid Motors announced on Wednesday,...

Trump to review fuel economy standards

fuel economyvideo
  CNBC reports on President Trump's attempt to review fuel economy standards and what this means for the auto industry. Watch the special report from CNBC.

HEADLINES

newscastvideo

Making Changes and Meeting Customer Expectations | Trump administration tax hike might impact car...

  On today's CBT Newscast for Monday, February 19th, 2018: Michael Anderson: Making Changes and Meeting Customer Expectations Consumers have changed and it’s impacting Car Dealerships. Michael...
cusotmersvideo

Zeroing In On Your Customers’ Wants and Needs

  On this week's episode of Straight Talk, David Lewis talks about how to discover your customers' true wants and needs by asking the right...
customer expectationsvideo

Michael Anderson: Making Changes and Meeting Customer Expectations

  Consumers have changed and it’s impacting Car Dealerships. Michael Anderson, CEO of The Rikess Group, has some suggestions on how you can you can...
sales

4 Opportunities That Create More Sales

Opportunity #1 – Bring your own business To be successful for a long period of time you must create lead generation marketing. Lead generation equals...

Zeroing In On Your Customers’ Wants and Needs

  On this week's episode of Straight Talk, David Lewis talks about how to discover your customers' true wants and needs by asking the right...

Don’t be like everyone else on the demo drive

The demo drive is where the customer falls in love with the vehicle. Don't be like everyone else. Let the customer decide where they...

The 7 Circles of Internet Sales Success – The Coaching Circle

On today's episode of Progressive Retail, Cory Mosley discusses how to increase your sales by using the 7 Circles of high profit, high volume...