Two big mistakes you might be making when it comes to compliance

compliancevideo
A New York dealership was fined almost $300,000 for various deceptive tactics against customers. One may think that this would scare most dealers into straightening up their act, but surprisingly not. Hear why Jason Reaves, President of Wayne Reaves Software, says that some dealerships...

Dealership Performance Ratings Battle Continues to Rage

performance ratings
One year ago, a New York dealership won a ruling against GM’s use of ratings. Today, the fight against unfair performance ratings is growing even stronger. The landmark Beck Chevrolet v General Motors case in New York was the first of its kind to rule...

Self-Driving Car Legislation in the Works, Could Be Unveiled this Month

Self-Driving Car
Republicans are expected to unveil detailed bills later this week to support development of self-driving cars. Included in the soon-to-be-proposed legislation are regulations that prevent states from implementing their own restrictive laws on autonomous testing and development as well as modifying current rules that...

Mired in Regulation. Vital Information about Compliance

regulation and compliance
When it comes to compliance, significant attention has been paid to the Consumer Financial Protection Bureau (CFPB). And while this is all well and good, the fact is, there are several other federal, state and local agencies that regulate the retail automotive industry. While...

Three ways the Florida dealership protection law benefits local dealers

dealership protection law
On June 26, Florida Governor Rick Scott signed a bill into law that not only has a large impact on protections for dealers against manufacturers in Florida but could also have larger effects on other states. The bill was passed unanimously by the Senate...

Is your store compliant with this new Used-Car Rule?

used-car rule
In November 2016, the Federal Trade Commission introduced changes to its Used Car Rule that affect auto dealers selling used vehicles. If your business belongs to this group, it’s important that you are well acquainted with the new rules. That’s how you can ensure you...

How do regulations benefit customers?

regulationsvideo
Joe sits down with Steve Roenneau, VP of Compliance for EFG Companies, to discuss simplifying the sales process for customers, industry regulations, and F&I Manager training.

Is your dealership compliant with texting customers?

texting
AdvantageTec has all the proper DMS integration and texting solutions required for your staff to abide to the rules discussed below. We present you advantage txt: the only fully FCC & 2017 TCPA-compliant automotive texting solution Are you compliant? Many dealership employees contact customers via there own phones. Do you know what...

Daily Newscast: Lucid Motors takes on Tesla, One simple way to get more leads and Managers who don’t manage

Lucid Motorsvideo
  In today’s CBT Newscast for Wednesday March 22, 2017: The 2017 Automotive Engagement Conference A seven-city national tour showing dealers how to measure consumer engagement to eliminate advertising BOTS, BLUNDERS, and BLOAT in their marketing investments. Read More Does Tesla finally have real competition? Lucid Motors announced on Wednesday,...

Trump to review fuel economy standards

fuel economyvideo
  CNBC reports on President Trump's attempt to review fuel economy standards and what this means for the auto industry. Watch the special report from CNBC.

HEADLINES

Saturday Morning Sales Meetingvideo

Don’t Let Obstacles Get in Your Way

Let's assume customers come into the dealership with a different agenda than you. They think all you want to do is sell them a...
GM

GM to Move Forward with Transformation Plans

This past month, GM rocked the automotive industry when the company announced wide-scale changes, including layoffs that would “reduce salaried and salaried contract staff...
week in reviewvideo

Week In Review: Digital Retail Trends to Implement in 2019 | Cultivate a Better...

CBT Week In Review for Friday, December 7th, 2018: Digital Retail Trends to Implement at Your Dealership in 2019 - Andy MacLeay, Dealer.com Digital retailing may...
good habitsvideo

The Prison of Bad Habits

 From the start of every morning, you're following habits whether they be good or bad. Mark Tewart explains how important it is to practice...

Don’t Let Obstacles Get in Your Way

Let's assume customers come into the dealership with a different agenda than you. They think all you want to do is sell them a...

One-Price Selling & Enhancing the Digital Road to Sales

On this week's episode of Progressive Retail, Cory Mosley invites Ephraim Barcelo, General Manager at John Elway's Crown Toyota, to talk about one price...

How to Increase the Effective Labor Rate of Your Shop

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how to increase the effective labor rate of...