Two big mistakes you might be making when it comes to compliance

compliancevideo
A New York dealership was fined almost $300,000 for various deceptive tactics against customers. One may think that this would scare most dealers into straightening up their act, but surprisingly not. Hear why Jason Reaves, President of Wayne Reaves Software, says that some dealerships...

Dealership Performance Ratings Battle Continues to Rage

performance ratings
One year ago, a New York dealership won a ruling against GM’s use of ratings. Today, the fight against unfair performance ratings is growing even stronger. The landmark Beck Chevrolet v General Motors case in New York was the first of its kind to rule...

Self-Driving Car Legislation in the Works, Could Be Unveiled this Month

Self-Driving Car
Republicans are expected to unveil detailed bills later this week to support development of self-driving cars. Included in the soon-to-be-proposed legislation are regulations that prevent states from implementing their own restrictive laws on autonomous testing and development as well as modifying current rules that...

Mired in Regulation. Vital Information about Compliance

regulation and compliance
When it comes to compliance, significant attention has been paid to the Consumer Financial Protection Bureau (CFPB). And while this is all well and good, the fact is, there are several other federal, state and local agencies that regulate the retail automotive industry. While...

Three ways the Florida dealership protection law benefits local dealers

dealership protection law
On June 26, Florida Governor Rick Scott signed a bill into law that not only has a large impact on protections for dealers against manufacturers in Florida but could also have larger effects on other states. The bill was passed unanimously by the Senate...

Is your store compliant with this new Used-Car Rule?

used-car rule
In November 2016, the Federal Trade Commission introduced changes to its Used Car Rule that affect auto dealers selling used vehicles. If your business belongs to this group, it’s important that you are well acquainted with the new rules. That’s how you can ensure you...

How do regulations benefit customers?

regulationsvideo
Joe sits down with Steve Roenneau, VP of Compliance for EFG Companies, to discuss simplifying the sales process for customers, industry regulations, and F&I Manager training.

Is your dealership compliant with texting customers?

texting
AdvantageTec has all the proper DMS integration and texting solutions required for your staff to abide to the rules discussed below. We present you advantage txt: the only fully FCC & 2017 TCPA-compliant automotive texting solution Are you compliant? Many dealership employees contact customers via there own phones. Do you know what...

WardsAuto: It’s Not That Auto Dealers Hate Regulations

regulations
If you hate the amount of regulations forced on your dealership by Washington and believe certain ones can be somewhat overwhelming at times, you're not alone. At a recent American Financial Services Associations Vehicle-Financing Conference, NADA Chairman Mark Scarpelli said some regulations make sense,...

Daily Newscast: Lucid Motors takes on Tesla, One simple way to get more leads and Managers who don’t manage

Lucid Motorsvideo
  In today’s CBT Newscast for Wednesday March 22, 2017: The 2017 Automotive Engagement Conference A seven-city national tour showing dealers how to measure consumer engagement to eliminate advertising BOTS, BLUNDERS, and BLOAT in their marketing investments. Read More Does Tesla finally have real competition? Lucid Motors announced on Wednesday,...

HEADLINES

newscastvideo

Brian Benstock: How Paragon Honda Uses Technology to Properly Serve Their Market | ...

On today's CBT Newscast for Friday, April 20th, 2018: How Paragon Honda Uses Technology to Properly Serve Their Market - Brian Benstock Can you imagine the...
The Joe Verde Groupvideo

Why Dealerships Should Consistently Train Their Staff- Eric Edwards, The Joe Verde Group

Among this digital driven world Dealerships spend a lot of money on the technology that drives them. Eric Edwards, Trainer with the Joe Verde...
Paragon Hondavideo

How Paragon Honda Uses Technology to Properly Serve Their Market – Brian Benstock

Can you imagine the day when your customers can ask their Google Assistant to schedule their car for service? Or if their car is...
spot decisionsvideo

Do Spot Decisions Really Help Sell More Cars?

On this week's edition of F&I Today, Becky Chernek talks about making spot decisions and whether or not they actually help your dealership sell...

Do Spot Decisions Really Help Sell More Cars?

On this week's edition of F&I Today, Becky Chernek talks about making spot decisions and whether or not they actually help your dealership sell...

The 7 Circles of Internet Sales Success – Training Circle

On today’s episode of Progressive Retail, Cory Mosley continues his series on the 7 Circles of Internet Sales Success by going over the Training...

Opening the Call: What to say to make a good first...

"The better you are prepared before reaching out to your customer, the better the conversation will be." Opening the call is much like your first...