Memorial Day — How Your Dealership Can Give Back To Its Community

memorial day
The Memorial Day holiday is just around the corner. This is the holiday in which we honor the fallen soldiers who have fought for our freedom. As a business owner and member of your community, here are a few ideas that you can do...

How Your Dealership Can Capitalize on National Renewal Day

National Renewal Day
National event days are a great way to drum up business, especially during the slow times between larger, more prominent holidays. One upcoming event your dealership can capitalize on is this Friday, National Renewal Day. This day, occurring every year on May 4th, was...

Geneva Motor Show – Industry Takeaways

Geneva Motor Show
If you want to have a car show for manufacturers to show off their latest vehicles and cutting-edge technologies, it would be best to hold it in a neutral zone, in a country that does not manufacture cars. Switzerland is a great choice for...

The Ultimate List of Automotive Retail Conferences

conferences
Attending conferences seems to be a way of life in the car business. We are all striving for that next cutting-edge strategy that will give us the advantage over our competition. While some conferences can seem like a waste of time, you cannot argue...

Brian Geitner: Autotrader’s 20-Year Anniversary

Autotradervideo
In 1997, Autotrader opened it's doors to help revolutionize the car shopping experience. This year marks the company's 20th anniversary. Over the past two decades, Autotrader has provided their service to some 2 billion shoppers with over 350 million unique listings. Brian Geitner, President...

Increasing Expertise with Women Car Buyers

woman car buyers
Women are important. Why? Look at the facts. Women are the most dynamic and fastest growing economic force, controlling over $7 trillion in spending in the U.S. As breadwinners, 72 percent of women in the U.S. earn 50-100 precent of the family household income. Women request...

An Interactive and Personal Conference for the Progressive Dealer

Best Training Day Ever
The Best Training Day Ever is an event that allows dealers across the country to network and learn from some of the best automobile dealer trainers in the business. This year's event is in partnership with Industry Summit and will take place at the...

Chip Perry: Transparent dealers produce more opportunities

Opportunities in Transparent Dealersvideo
In a recent poll, consumers revealed that, along with politicians, car dealers are among the least trusted people in their daily lives. While some would see that as a negative, Chip Perry, President and CEO of TrueCar, believes it's a chance to create opportunities...

Hot Topics in Used Car Sales from NIADA’s Steve Jordan

GIADAvideo
Joe sits down with Steve Jordan, CEO of the NIADA, as he offers his take on compliance. We asked Steve: Should dealerships hire a compliance officer? If not, who IS responsible for making sre compliance issues are handled properly?

GIADA Brought Independent Auto Dealers to Atlanta for Annual Convention

GIADAvideo
CBT's Joe Gumm sat down with Paul John, Executive Director of the Georgia Independent Auto Dealers' Association, to discuss why this event was so much more than just another industry get together.

HEADLINES

newscastvideo

How to Build a Successful Service BDC Model and Increase Sales | Why You...

Today on CBTNews.com - Monday, October 15th, 2018: How to Build a Successful Service BDC Model and Increase Sales - Sarah Vantine, Scott Clark Auto...
mappingvideo

Mapping Out the First and Last Hours of Your Day

In auto retail, things can slip through the cracks during your process. Glenn Pasch suggests mapping out the first and last hours of your...
NO

Why you want customers to tell you NO in the Service Drive

Something you’ve probably noticed in your Service Drive; Customers almost never come out and say, “Please upsell me.” What’s more, your clients don’t even...
market share

Dealers Growing Market Share: What Really Separates Them from the Rest?

With multiple automotive conferences and expos filling the schedule, October has become known to many in the industry as “conference month.” This year, as...

Phone-Ups That Lead to a Sale

  On today's episode of Straight Talk, David Lewis talks about phone-ups and gives some powerful tips for turning an incoming customer call into a...

Do You Have Your “E’s” Turned Up Today?

Do you have your "E's" turned up today? Bring your enthusiasm, excitement, energy and experience into the dealership and watch what happens. Hear how...

Goals, Health, Wellness, and Achievement (Part 2)

  In part two of his three-part series on goals, health, wellness, and peak performance in the new year, Cory Mosley invites Delatorro McNeal, CEO...