With 38 franchises, How Holman Automotive Drives Growth

Holman Automotive
Brian R. Bates is President and CEO of Holman Consumer Services. He started his career as a service writer intern at Holman Ford and completed an internship as an ASE-certified service technician at ARI’s call center. After graduating from Rutgers University, he joined ARI...

Ford’s top designer on winning over today’s female buyer

designvideo
  Time's Clay Chandler sat down with Ford designer Chelsia Lau to find out more about her journey as a female designer in the male-dominated auto industry in this interview from Fortune Magazine.

Gary Vaynerchuk, 2017 CBT Conference keynote presentation

Gary Veevideo
  New York Times bestselling author and social media expert Gary Vaynerchuk joined CBT Automotive Network on Wednesday March 8th to headline the CBT Conference + Expo. Gary's presentation "Jab, Jab, Jab, Right Hook: How to Tell Your Story in a Noisy World" was extremely well received...

Daily Newscast: Google’s VP of Automotive talks about online shopping trends

Peter Letovideo
Google’s VP of Automotive talks about online shopping trends Customers demand this vehicle. Are you giving it to them? WardsAuto: What your dealership should focus on now in 2017

How to Create Excellent Employees

Excellent Employees
We all know the foundation for a great Service, Parts or Body Shop department or any venture really, is excellent employees. But if you are reading this, you’re a Parts, Service, Body Shop manager or other dealership manager who already knows that great employees...

So you want to sell your dealership?

Engaging Advisor to Assist The time has come. You have well-thought-out reasons to sell your business. You have put your business in the best possible position for sale. You are ready to devote significant time and money to the sales process. Market conditions indicate...

Should I Form a Captive Insurance Company?

Captive Insurance
Assessing Your Dealership’s Risk Dealership owners face many risks in today’s world. Some of these risks can be covered through traditional commercial insurance policies, such as garage and general liability coverage. However, dealerships often face risks that go uninsured or are even specifically excluded in...

Stop wasting your money on models that don’t move

Brian Finkelmeyervideo
Dealers are typically expense-conscious. They’ll often sign every check, and pressure-test monthly bills: How many leads did we get from that third-party website? Is that F&I manager really worth $12,000 per month? Couldn’t we find a less expensive tire supplier? But here’s the check they effectively...

How to make smart marketing investment decisions

Sales Strategy
 Brian Pasch hosts Steve White, CEO of Clarivoy, to examine how they're helping dealers create greater transparency in their marketing investments to make smarter decisions.

HEADLINES

problem solvervideo

Being Your Customers’ Problem Solver

Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem...
newscastvideo

Week In Review: How to Embrace Industry Change and Adapt to the Needs of...

CBT News Week In Review for Friday, May 24th, 2019: How to Embrace Industry Change and Adapt to the Needs of Your Customers - Natasha...
successfulvideo

CRM Managers, BDRs, and How to Be Successful

On this week's episode of On the Mark, Mark Tewart talks about hiding behind texts and emails to avoid making a phone call and...
cash

Converting the Cash Buyer in F&I – It Could Be Easier Than You Think

There has never been an F&I manager in the history of the car business that has ever been excited to work a ‘cash deal’....

Being Your Customers’ Problem Solver

Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem...

CRM Managers, BDRs, and How to Be Successful

On this week's episode of On the Mark, Mark Tewart talks about hiding behind texts and emails to avoid making a phone call and...

Advice for Buying or Selling a Dealership

On this week's episode of Kain & Co., David Kain talks to Hal Feder of Murphy Business & Financial Services about what advice he...