TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto News

J.D. Power: product specialists improve customer satisfaction

- November 15, 2016
Auto dealers who spend more time explaining new technology features to buyers have more-satisfied customers, according to a new J.D. Power survey. The 2016 U.S. Sales Satisfaction Index Study released Thursday...
Management & Leadership Sales & Marketing

How can smartphones help sell cars?

- November 15, 2016
David Kain discusses  using your smartphone in the sales process to show videos and photos of vehicles to potential shoppers.
Sales & Marketing Daily Automotive News

Why this dealer uses high schoolers to help explain technology features

- November 15, 2016
A relatively new job position at many car dealerships is gaining importance as vehicles become more technologically sophisticated, according to the J.D. Power 2016 U.S. Sales Satisfaction Index Study. Product specialists...
Sales & Marketing Daily Automotive News

Becoming a Great Leader

- November 14, 2016
Consensus is Great, But Where Does the Buck Stop? By: Alan Ram I am a believer that people want and need to be led, whether they admit to it or not. They...
Management & Leadership Auto News

Best Practices for a Compliant Service Department

- November 14, 2016
Let’s face it – service customers can be really hard to please sometimes. Despite the best efforts of dedicated dealership fixed-ops professionals, auto repair-related issues are traditionally among the most...
Sales & Marketing Auto News
CBT News Placeholder

How to exceed in Customer Satisfaction

- November 14, 2016
How to exceed in Customer Satisfaction I love studying customer experience because companies need so much help, even in the so-called best companies. It’s always interesting to see how these major brands...
Sales & Marketing Auto News

Best Practices for a Compliant Service Department

- November 14, 2016
Let’s face it – service customers can be really hard to please sometimes. Despite the best efforts of dedicated dealership fixed-ops professionals, auto repair-related issues are traditionally among the most...
Sales & Marketing Auto News

Becoming a Great Leader

- November 14, 2016
Consensus is Great, But Where Does the Buck Stop? By: Alan Ram I am a believer that people want and need to be led, whether they admit to it or not. They...
Management & Leadership Auto News
CBT News Placeholder

Leveraging the power of video

- November 14, 2016
Sales & Marketing Tips & Training

Is this brand doing it right when it comes to incentives?

- November 14, 2016
Source: Bloomberg
Sales & Marketing Auto News


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