TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto News

customer satisfaction

Actions Service Advisors Take to Compound Customer Satisfaction and Profitability

- December 29, 2017
Being a Service Advisor can be an overwhelming, stressful situation. The job may seem that you are constantly being bombarded with requests, tasks, and duties that keep you on your...
Brooke Skinner Ricketts

Brooke Skinner Ricketts: Current Events and Consumer Car-Shopping Patterns

- December 29, 2017
  Joe Gumm visits with Brooke Skinner Ricketts, Chief Marketing Officer – Cars.com, to discuss the results of the Cars.com 2017 Year in Review, which is compiled by mining and analyzing...
service department

Five Improvements to Make your Parts Department Operate More Efficiently

- December 28, 2017
Manage Your Inventory Unfortunately, there is still a lot of guesswork that goes into inventory planning at many dealerships. This does not have to be the case in our modern age....
DMS conversion

Help Your Dealership Prepare for DMS Conversion

- December 28, 2017
Changing a dealership management system (DMS) has been likened to getting a heart transplant for your dealership. For this reason many dealers are reluctant to switch DMS providers. However, just...
marketing

3 digital marketing steps your dealership should take in winning 2018

- December 28, 2017
  Tracking the research methods the millions of potential car buyers take these days and targeting certain demographics and markets with digital marketing is obviously important for you dealership. But there...
Facebook

Geo-Targeting Your Audience on Facebook

- December 27, 2017
Geo-targeting ads for your business can be an excellent way to maximize the effectiveness of advertising for your car dealership business, particularly when you advertise on Facebook. With Facebook’s large...
service

Departure Thank You Gifts in the Service Drive

- December 27, 2017
Of all the virtues in life, gratitude could probably be considered the mother of them all. Think about it.  Gratitude is the humility to recognize that we are not alone...
virtual sales training

How to Make Dealers More Profitable in 2018 with Virtual Sales Training

- December 27, 2017
  Joe Gumm speaks with Cory Mosley author, speaker, and expert in the auto retail space and the Host of Progressive Retail on CBT News about virtual sales training, online auto...
service department

8 Steps to a More Profitable Service Department in 2018

- December 26, 2017
With 2017 coming to a close, the focus is on starting the new year with a bang. Overall, the service industry doesn’t worry about ebbs and flows like the sales...
customer recognition

The Importance of Customer Recognition in Making the Sale

- December 26, 2017
The trendy term in the automotive industry for the past five years has been big data. It’s everywhere -- from car wifi to oil change alerts to sensors determining speeding. Fast...


CBT News
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