Could Auto Retailers Copy Amazon’s Model for Fulfillment Centers?
Online retail giant Amazon and Simon Property Group Inc. are in talks to use empty retail locations in malls as depots and fulfillment centers, according to a report from the...
TSLA368.06013.34%
GM82.750-1.21%
F12.180-0.245%
RIVN12.340-0.08%
CYD25.890-0.13%
HMC34.060-0.22%
TM194.060-0.55%
CVNA58.690-0.14%
PAG212.000-0.42%
LAD293.170-1.97%
AN160.390-1.34%
GPI239.280-2.94%
ABG169.940-0.11%
SAH62.740-0.87%
TSLA368.06013.34%
GM82.750-1.21%
F12.180-0.245%
RIVN12.340-0.08%
CYD25.890-0.13%
HMC34.060-0.22%
TM194.060-0.55%
CVNA58.690-0.14%
PAG212.000-0.42%
LAD293.170-1.97%
AN160.390-1.34%
GPI239.280-2.94%
ABG169.940-0.11%
SAH62.740-0.87%
TSLA368.06013.34%
GM82.750-1.21%
F12.180-0.245%
RIVN12.340-0.08%
CYD25.890-0.13%
HMC34.060-0.22%
TM194.060-0.55%
CVNA58.690-0.14%
PAG212.000-0.42%
LAD293.170-1.97%
AN160.390-1.34%
GPI239.280-2.94%
ABG169.940-0.11%
SAH62.740-0.87%
About: Jason Unrau
Former GM CFO Dhivya Suryadevara Moves to Stripe
General Motors’ chief financial officer Dhivya Suryadevara has left the automaker for an executive role at Stripe, according to a press release on August 11th. The global technology company for...
Trump Announces Tariff on Canadian Aluminum, Heating Up Trade Dispute
On Thursday, August 6th, President Donald Trump announced the United States would be re-imposing 10 percent tariffs on aluminum imports from Canada. The highly controversial announcement comes just five weeks...
Is Cost or Affordability the Reason for Declined Service Repairs?
According to NADA Data 2019, revenue in dealership service departments is steadily growing statistic. Between 2013 and 2019, dealerships’ total service and parts sales have increased from $42.3 billion to...
How the Customer Experience is Improved by Women in Automotive
The customer experience (CX) in automotive has been an area of growth and investment in recent years. Manufacturers are focusing on improving how they interact with customers rather than simply...
Studies Show Key to Selling is Relationship over Product
The J.D. Power 2020 U.S. APEAL Study rank automakers based on how excited and emotionally connected people feel to their new cars. Of a possible 1000 points, the spread between...
Sonic Is Adding EchoPark Used Car Stores – Is This a Strategy More Dealer Groups Should Follow?
The fifth-largest American auto dealer group has announced plans to expand on their standalone used car dealership model known as EchoPark. As the pre-owned only stores continue to surpass expectations,...
Fitting an Off-Road Presence into Your Dealership’s Marketing
In General Motors’ second-quarter earnings call, Mary Barra pointed to GMC and Chevrolet models that will continue to build upon demand for popular off-road products. The new HUMMER electric vehicle...
Phone Skills a Key Ingredient for Effective Virtual Retailing
In light of the ongoing pandemic, auto sales and service continue to grow in popularity online. Capgemini research from May 2020 shows that “46 percent of prospective [car] customers will...
J.D. Power APEAL Study Reveals What Drives Customer Satisfaction
Regardless of which make or model a car shopper is interested in, quality in manufacturing remains the qualifier. A well-laid-out interior, performance that meets or exceeds expectations, and the standards...
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