Glenn Pasch
How to talk about vendors
Glenn Pasch shows you what to do when you encounter vendor speak.
How to work with millennials
By: Glenn Pasch
Funny how I keep reading posts about the problem with the new generation. How they are clueless, nothing motivates them, bad attitudes...
Steps to Delivery on Your Marketing
The 10% solution
By: Glenn Pasch
Every month dealers spend anywhere from $10K to over $100K a month on marketing. From traditional ads on TV, radio,...
Stop Blaming Millennials
You are just a crappy boss
By Glenn Pasch
Funny how I keep reading posts about the problem with the new generation. How they are clueless, nothing...
The 10% Solution
Steps to Delivery on Your Marketing
By Glenn Pasch
Every month dealers spend anywhere from $10K to over $100K a month on automotive marketing. From traditional ads...
Facebook Ads Target Service Customers
Unlocking Digital Gold Mine in the Service Department
By Glenn Pasch
Think of the Gold Rush of the early 1900’s. People crossed the country because they heard...
One Skill Dealership GMs Need Today
Intimacy With Automotive Marketing Fundamentals
By Glenn Pasch
Recently, I was asked what skills does a dealership general manager need to succeed today that weren’t as...
Corporate Culture: Making It More Than A Cliché At Your Dealership
Identify the kind of customer experience you want, and let procedures, hiring and training drive it. BY GLENN PASCH
The word “culture” gets thrown around...
Fundamental Approach To Dealership Follow-Up
Avoid the tendency by dealers to believe lessons are automatically absorbed; plan for successful implementation instead. BY GLENN PASCH
The dealership’s day began with a...
How A Dealer Should Evaluate A Service Manager’s Performance
Everyone talks about metrics, but why not focus instead on the behaviors that the manager's service advisors show every day? BY GLENN PASCH
I remember...
J.D. Power’s 2020 Initial Quality Study Gives Insight into Customers’ Perceptions
The global leader in automotive insights, J.D. Power, has released the results of their 2020 Initial Quality Survey. The study has identified both Dodge...
Independence Day Weekend Car Sales Expected to Be High This Year
The Fourth of July auto sales are commonly seen as one of the four best times to buy a car during the year. Autotrader...
CBT News Announces Partnership with LotLinx to Distribute Valuable Automotive Market Data in Real-Time
ATLANTA — July 6, 2020 — CBT News, the voice of the retail automotive industry, announced today its partnership with LotLinx to bring automotive...
4.8M Americans Back to Work in June – What It Means for Dealers
The Employment Situation report released by the Bureau of Labor Statistics from July 2nd spells out a significant increase in employment for June 2020....
Creating a Frictionless Online Car Buying Experience
There is still a lot unknown about how the Coronavirus will continue to affect American lives, industries, and consumerism. However, dealers can assume that...
Why Dealers Should Concentrate on Experience, Not Price
On this week’s episode of Kain & Co., host David Kain is joined by his colleague Steve Purdy, the client success director for Kain Automotive....
Creating a Frictionless Online Car Buying Experience
There is still a lot unknown about how the Coronavirus will continue to affect American lives, industries, and consumerism. However, dealers can assume that...
Making the Commitment to Provide a Top-Tier Customer Experience
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the necessary changes to the customer experience brought...
May Kerrigan Report: How the Buy/Sell Market Fared in Q1
Today on CBTNews.com for Wednesday, June 10th, 2020:
May Kerrigan Report: How the Buy/Sell Market Fared in Q1
Welcome to the Kerrigan Advisors Market Update with...
