TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


About: David Lewis

arrogant customers

Straight Talk | Arrogant Customers

- July 11, 2016
This week on Straight Talk with David Lewis David discusses arrogant customers as well as how to pick up traffic during slow business times at your dealership.
arrogant customers

Straight Talk | Taking Your Productivity To The Next Level

- June 27, 2016
This week on Straight Talk with David Lewis, David discusses how to take your productivity to the next level and how to handle the assertive customer.
arrogant customers

Straight Talk | Handling Negotiations

- June 20, 2016
This week on Straight Talk with David Lewis, David discusses handling negotiations and gives tips on dealership phone calls
special order parts

The Loss of Revenue from Special Order Parts

- May 28, 2016
Is Your Process Benefitting You In The Long Run BY DAVID LEWIS For decades Dealership parts departments have developed strict guidelines for one of the most important processes in that department.  The...

Saturday Morning Sales Meeting with Daivd Lewis

- April 23, 2016
For more information on David Lewis, click here.
Keeping Salespeople Happy

Possible Answers For Tough Challenges In Keeping Salespeople Happy And Closing Deals

- December 9, 2015
Issues with promoting salespeople, getting test drives, BDC’s role, split sales forces BY DAVID LEWIS This month, we asked leading sales trainer David Lewis for his thoughts on handling several prickly...
Vendor Presentations

Don’t Hear Vendor Presentations On Short Notice; Restrict Them To Specific Days

- November 9, 2015
Solicitations can overrun a dealership’s management if you don’t funnel them to 1 to 2 days each month. BY DAVID LEWIS Anyone who operates a business understands the concept of time...
Defensiveness With Customers

Avoiding Interactions That Can Lead To Conflict And Defensiveness With Customers

- October 13, 2015
Dropping these five questions and statements from your sales approach is a great start. BY DAVID LEWIS To some in the retail automotive industry, customers with full access to information once...
Customer’s Fear

Take Away A Customer’s Fear Of Buying With A More Positive Sales Approach

- August 1, 2015
Dealerships only undercut themselves with high-pressure, high-fear tactics that are out of touch with informed buyers. BY DAVID LEWIS Having spent nearly 30 years as a consultant and trainer in the...
Setbacks At Your Dealership

Train Yourself To Stop Using Excuses For Setbacks At Your Dealership

- June 1, 2015
Until you start to view obstacles as inevitable and deal with them directly, your business will not go far. BY DAVID LEWIS “Ninety-nine percent of the failures come from people who...


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