Whats damaging your customer’s experience?
David talks about why he does not like trial-closes and the damage they do to the customer experience.
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
About: David Lewis
Why Are You Still Charging Diagnostic Fees?
Staying Competitive in the Service Drive
By: David Lewis
With the growing number of secondary repair shops competing for dealership customers these days it is hard to understand why so many service...
What makes for a good demo ride?
This week on Straight Talk with David Lewis
David focuses on the demo drive and explains how to best shape that experience to inspire your customers to buy.
Saturday Morning Sales Meeting with David Lewis
Saturday Morning Sales Meeting with David Lewis
Sales Tip of the Day with David Lewis
Today's Sales Tip of the Day is with, David Lewis
Straight Talk | What You Can Do To Dealership Demeanor
This week on Straight Talk with David Lewis
David explains why customers often come to the dealership with a combative or defensive demeanor, and what you can do to overcome it.
Straight Talk | How To Deal With Competition In The Auto Retail
This week on Straight Talk with David Lewis
David discusses how to deal with competition in the auto retail marketplace and how to come out on top.
Straight Talk | The Close Step
This week on Straight Talk with David Lewis
David Lewis goes overPart 6 of 6 in a series about overcoming objections. David reviews the previous steps and discusses The Close step.
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