TSLA343.690-41.5%
GM89.330-3.1%
F12.540-0.13%
RIVN13.290-0.77%
CYD20.010-1.5%
HMC36.2601.04%
TM218.11018.65%
CVNA72.080-5.48%
PAG212.200-0.1%
LAD316.5200.88%
AN188.1204.65%
GPI266.500-6.31%
ABG207.030-1.85%
SAH62.800-1.25%
TSLA343.690-41.5%
GM89.330-3.1%
F12.540-0.13%
RIVN13.290-0.77%
CYD20.010-1.5%
HMC36.2601.04%
TM218.11018.65%
CVNA72.080-5.48%
PAG212.200-0.1%
LAD316.5200.88%
AN188.1204.65%
GPI266.500-6.31%
ABG207.030-1.85%
SAH62.800-1.25%
TSLA343.690-41.5%
GM89.330-3.1%
F12.540-0.13%
RIVN13.290-0.77%
CYD20.010-1.5%
HMC36.2601.04%
TM218.11018.65%
CVNA72.080-5.48%
PAG212.200-0.1%
LAD316.5200.88%
AN188.1204.65%
GPI266.500-6.31%
ABG207.030-1.85%
SAH62.800-1.25%


About: CBT News Editorial Team

VP of J.D. Power says focus on Gen-Z more

- December 13, 2016
Joe Gumm talks with Renee Stephens, VP of U.S. Quality with J.D. Power
orphan owners

10 Steps for Calling Back Unsold Opportunities & 5 Steps to Maximize Calls

- December 13, 2016
Tom Stuker goes over 10 Steps for calling back unsold opportunities and 5 Steps to maximize these calls.

Daily Newscast: The impact of analytics

- December 12, 2016
On today’s show, Ford CEO, Mark Fields, discusses the impact of analytics, what consumers want from your service department, and 2017 CBT Conference Keynote Speaker Scott Stratten talks about delivering...

Author, Scott Stratten on delivering customer service

- December 12, 2016
Jim Fitzpatrick talks with Scott Stratten: Keynote speaker at the CBT Conference and President of unmarketing.

Ask the Pros

- December 9, 2016
Q: I am confident that customers who buy on the floor will use our service department but I’m losing customers who buy online. What are tips to get these online...
CBT News Placeholder

What’s on your hours and directions page?

- December 9, 2016
What’s on your hours and directions page?  Rather than a map, Brian says consider doing this.

Daily Newscast: Digital Marketing, Service Department, Consumers, Producers

- December 9, 2016
On today’s Friday Rewind, how to take your digital marketing to the next level, the factors that will drive consumers to your dealership in Dec. & Beyond, and prevent your...


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