TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


About: CBT News

Elise Kephart

Elise Kephart: Creating the Best Experience for Customers

- May 31, 2017
Joe sits down with leads/follow-up expert Elise Kephart as she offers her expertise on creating a custom, personalized experience for your customers that helps build a healthy relationship between car-buyer...
hiring

Hiring Outside the Auto Industry

- May 31, 2017
Hiring outside of the auto industry is something a lot of dealerships have done in the past. As the industry moves into a more technologically-advanced future, does that make sense?...
newscast

Creating the Best Customer Experience | 5 Ways Leaders Strengthen And Prepare Their Teams For Change | Hiring Outside the Auto Industry | Are you Talking in Terms the Customer Understands?

- May 31, 2017
On today's CBT Newscast for Wednesday, May 31, 2017: Elise Kephart: Creating the Best Experience for Customers Joe sits down with leads/follow-up expert Elise Kephart as she offers her expertise on creating...
Job ad

3 Things Dealerships Need to Put in Job Ads – Interview with Adam Robinson, Hireology

- May 30, 2017
In this interview with Adam Robinson, CEO & Co-Founder of Hireology, Joe finds out the best and worst methods of recruitment and retaining employees in dealerships today. With 20 years experience...
leader

To Be a Strong Leader, There Are 6 Things You Must Give Your People (Most Rarely Do)

- May 30, 2017
The impact of work cultures on the bottom line is a hot business topic. More execs and HR leaders are connecting the dots on how an ecosystem of commonly held...
fixed-ops

What a Diagnostic Fee Actually Costs You

- May 30, 2017
On this week's edition of the Weekly Tune-Up, Becky Nixon talks about diagnostic fees and what they actually cost you in your service department. Whenever we think about ways to promote...
Self driving cars

Self-Driving Cars are Years and Years Away: Former MBUSA CEO

- May 30, 2017
In this interview from CNBC, Steve Cannon, AMB Group CEO and former Mercedes-Benz USA CEO, discusses the state of the auto sector and innovations in the space. To watch the full...
newscast

3 Things Dealerships Need to Put in Job Ads | 6 Things Strong Leaders Give Their People | Self-Driving Cars are Years Away | A New Type of Dealership that Benefits the Consumer

- May 30, 2017
On today's CBT Newscast for Tuesday, May 30, 2017: 3 Things Dealerships Need to Put in Job Ads - Interview with Adam Robinson, Hireology In this interview with Adam Robinson, CEO &...

[Webinar] How to Increase Online Conversions by Increasing Return Visitors

- May 30, 2017
Dealerships spend hundreds of thousands of dollars each year trying to attract new web traffic to their website, yet studies have shown that the most engaged web traffic comes from visitors...
David Booth

What Makes a Frictionless Transaction? – David Booth, GM of Shottenkirk Chrysler

- May 29, 2017
Recently, Joe had the pleasure of speaking with David Booth, GM of Shottenkirk Chrysler Dodge Jeep Ram of Atlanta. David's progressive customer experience initiatives have gained him a reputation for success...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.