TSLA364.270-1.93%
GM82.200-4.42%
F13.210-0.4%
RIVN14.990-0.41%
CYD35.4000.88%
HMC32.200-0.33%
TM191.530-2.38%
CVNA65.120-0.72%
PAG212.610-2.14%
LAD316.270-5.41%
AN168.290-6.59%
GPI246.420-8.53%
ABG183.060-4.85%
SAH63.660-2.29%
TSLA364.270-1.93%
GM82.200-4.42%
F13.210-0.4%
RIVN14.990-0.41%
CYD35.4000.88%
HMC32.200-0.33%
TM191.530-2.38%
CVNA65.120-0.72%
PAG212.610-2.14%
LAD316.270-5.41%
AN168.290-6.59%
GPI246.420-8.53%
ABG183.060-4.85%
SAH63.660-2.29%
TSLA364.270-1.93%
GM82.200-4.42%
F13.210-0.4%
RIVN14.990-0.41%
CYD35.4000.88%
HMC32.200-0.33%
TM191.530-2.38%
CVNA65.120-0.72%
PAG212.610-2.14%
LAD316.270-5.41%
AN168.290-6.59%
GPI246.420-8.53%
ABG183.060-4.85%
SAH63.660-2.29%


About: CBT News Editorial Team

customer experience

Six Ways to Create a Memorable Customer Experience

- May 23, 2017
Little details that customers notice, and that makes them feel good about not only making the purchase, but making the purchase from you, is a significant part of the overall...
appraisals

Dealers and Shoppers Remain Far Apart on Trade Appraisals – Black Book Survey

- May 23, 2017
Black Book, a division of Hearst Business Media unveiled April 27, 2017 results from its latest survey which took the pulse of how consumers and car shoppers view the importance...
Holman Automotive

With 38 franchises, How Holman Automotive Drives Growth

- May 23, 2017
Brian R. Bates is President and CEO of Holman Consumer Services. He started his career as a service writer intern at Holman Ford and completed an internship as an ASE-certified...
digital marketing

Digital Marketing Best Practices | 6 Ways to Create a Memorable Customer Experience | Dealers/Shoppers Remain Far Apart on Trade Appraisals | How Holman Automotive Drives Growth

- May 23, 2017
On today's CBT Newscast for Tuesday, May 23, 2017: Digital Marketing Best Practices with Google's James Reutershan Fitzpatrick sits down with James Reutershan, Strategy Development Manager for US Automotive at Google, to discuss...
internet leads

Internet Leads with Joe Webb (Part 3)

- May 23, 2017
On Today’s episode of The Tom Stuker Show, Tom chats with Joe Webb, Founder DealerKnows about online leads including methods of follow-up, building a great internet department, phone-ups and statistics...
fixed-ops

How to Create Value in Your Fixed-Ops Selling Process

- May 23, 2017
On this week's edition of the Weekly Tune-Up, Becky Nixon goes over how sending a video to your customers could be more beneficial than a photo or email and discusses other...

How does Sonic Automotive handle inventory? – Interview with Jeff Dyke

- May 22, 2017
On a recent visit to Sonic Automotive’s new EchoPark dealership, Joe had the pleasure of speaking one-on-one with Jeff Dyke, Executive VP of Operations for Sonic. Jeff told Joe how...
Lamborghini

Why Lamborghini is just now joining the crossover hype

- May 22, 2017
If you haven't realized that the love of SUVs and crossovers by customers is here to stay, even brands like Lamborghini are finally figuring out how vital it is in...
follow-up

5 Secrets to Mastering Sales Follow-Up

- May 22, 2017
We all know how important follow-up is. It could be the one deciding factor that helps make your dealership a top of the line store. Here are five secrets to...
newscast

Jeff Dyke: How Sonic Automotive handles inventory | 5 Secrets to Mastering Sales Follow-Up | Why Lamborghini is just now joining the crossover hype | Content Marketing For Your Dealership

- May 22, 2017
On today's CBT Newscast for Monday, May 22, 2017: How does Sonic Automotive handle inventory? – Interview with Jeff Dyke On a recent visit to Sonic Automotive’s new EchoPark dealership, Joe had the...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.