TSLA433.5907.58%
GM79.7901%
F15.3250.395%
RIVN14.3900.17%
CYD59.0401.69%
HMC26.420-0.05%
TM190.0901.01%
CVNA70.1501.87%
PAG166.5901.86%
LAD283.0506.47%
AN191.7601.78%
GPI329.6303.45%
ABG190.0202.3%
SAH78.6900.53%
TSLA433.5907.58%
GM79.7901%
F15.3250.395%
RIVN14.3900.17%
CYD59.0401.69%
HMC26.420-0.05%
TM190.0901.01%
CVNA70.1501.87%
PAG166.5901.86%
LAD283.0506.47%
AN191.7601.78%
GPI329.6303.45%
ABG190.0202.3%
SAH78.6900.53%
TSLA433.5907.58%
GM79.7901%
F15.3250.395%
RIVN14.3900.17%
CYD59.0401.69%
HMC26.420-0.05%
TM190.0901.01%
CVNA70.1501.87%
PAG166.5901.86%
LAD283.0506.47%
AN191.7601.78%
GPI329.6303.45%
ABG190.0202.3%
SAH78.6900.53%


About: CBT News Editorial Team

Darren Haygood

Cars.com’s Darren Haygood: How to make sure your top salespeople stand out

- January 22, 2018
  Imagine the amount of time the car buying process would be reduced to if potential car buyers could choose the best salespeople at your dealership. Not only would it reduce...
newscast

Cars.com’s Darren Haygood: How to make sure your top salespeople stand out | Trump administration expected to lower MPG rules | Customers want price that doesn’t change in the car buying process

- January 22, 2018
  On today's CBT Newscast for Monday, January 22nd, 2018: Cars.com's Darren Haygood: How to make sure your top salespeople stand out Imagine the amount of time the car buying process would be...
Kerrigan buy/sell report

Will Dealership Valuations Change in 2018? – Kerrigan Advisors Market Update

- January 22, 2018
Ryan Kerrigan, Managing Director of Kerrigan Advisors joins CBT News to update viewers on the automotive dealership buy and sell market for the close of 2017 and provides insight on...
customers

Total Customer Connect’s OJ Laos: Tracking Service Repair Orders Online

- January 19, 2018
  When customers drop off their cars at your dealership for service, they often feel as if their leaving one of their children with you. They want to know what's going...
newscast

Mike Jackson on the benefits of tax reform | Tracking Service Repair Orders Online | How VR can simplify the test drive

- January 19, 2018
  On today's CBT Newscast for Friday, January 19th, 2018: Tracking Service Repair Orders Online When customers drop off their cars at your dealership for service, they often feel as if their leaving...
J.D. Power

Despite the internet’s impact, dealers are still crucial part of vehicle purchase

- January 18, 2018
  In a recent article regarding the J.D. Power U.S. Satisfaction Index Study, it was shown that when it comes to the car buying experience, the personal touches still matter. In...
newscast

Why this is the year of one particular vehicle | Find out how he sold 1,582 vehicles in one year | Dealers are still crucial part of vehicle purchase

- January 18, 2018
  On today's CBT Newscast for Thursday, January 18th, 2018: Why this is the year of one particular vehicle "Help me, help you." A phrase someone uses when asking for someone's help in...
Steve Stauning

Steve Stauning: How to avoid the steps to the sale that customers dislike

- January 17, 2018
  As a dealership, you have salespeople who know a lot about the customer's buying process and how to initiate it. Steve Stauning, author, contributor to CBT Magazine, and founder of...
newscast

Bill Ford: $11 billion investment will make profit per vehicle “remarkable” | How to avoid the steps to the sale that customers dislike | Going from a product-led approach to a customer-led approach

- January 17, 2018
  On today's CBT Newscast for Wednesday, January 17th, 2018: Steve Stauning: How to avoid the steps to the sale that customers dislike As a dealership, you have salespeople who know a lot...
amenities

Bill Wittenmyer: Do amenities help retention or do they not matter?

- January 16, 2018
  Some dealers said they have the type of store that has amenities and attractions to promote events and community outreach. Other dealers said they don't emphasize amenities because why would...