TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


About: CBT News

Learn the best communication habits that every leader needs.

- February 18, 2016
At the core of successful leadership and business, is great communication. How often do we say communication is key? A lot. Because it is. Having a leader who understands the...
CBT News Placeholder

A Look At This Week’s Top OEM Headlines

- February 17, 2016
This week's most impactful OEM headlines, including: Ford to launch 4, count 'em, 4 new SUVs USA Today reported that Ford will launch four all new SUVs over the next four years...
Data

We have the data you need to help you set more appointments and sell more cars.

- February 17, 2016
Here’s a question with an obvious answer. Do you want to close more sales? Well obviously the answer is yes, but the key to doing so isn’t always as clear....

Have you taken a recent look at customer satisfaction scores? We’ll show you a store that went from zero to 100.

- February 16, 2016
How are your satisfaction scores at your service department? Do you have a culture that simply tries to upsell the customer for the next job? This was the problem at Mark...

Is your dealership looking for profit in all the wrong places?

- February 16, 2016
Working harder and longer...a lot of managers operate dealerships this way because of a lack of training. According to sales trainer, Joe Verde, this leads them down a path to...
AskThePros

Ask the Automotive Industry Pros

- February 15, 2016
From Carla in Defiance, Ohio: What is an effective way to evaluate a prospective employee about how good he or she is with inbound calls? Mike Haeg, director of automotive, Century Interactive:...

Is your dealership protected from hackers?

- February 15, 2016
Making a mistake with a potential car buyer is never good...it could cost your dealership a sell. But making a mistake and allowing a hacker to infiltrate your store’s...

Are you appealing to potential car-buyers by manipulating them mentally?

- February 8, 2016
Okay, so if you knew what potential car-buying customers were thinking when they checked out your website, or watched a commercial on TV or went to your Facebook page you...

Is having a dealer blog worth your time? Hear from an auto industry insider.

- February 8, 2016
Two weeks ago, we heard from AutoNation’s CEO, Mike Jackson regarding this year compared to the history-making-year of 2015. He said, “the challenge turns to more of a quality...
technology potential

You’re up to speed on the technology potential car buyers want, right?

- February 3, 2016
The wants and needs of potential car buyers change just as fast as technology does and you can blame technology for that. In the latest findings from the 2016 Autotrader...


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