TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Articles

EV

Georgia dealers rally against EV direct-to-consumer sales

- March 12, 2021
Auto dealers in Georgia are pushing back against a bill introduced to the General Assembly that would allow electric car manufacturers to sell their vehicles directly to the public. The...
question

Asking better questions equals better leadership

- March 11, 2021
Developing the skill of asking high-quality questions derives from being genuinely curious in what the other person is saying.  The more engaged you are in the conversation and the better...
sales

Getting new hires productive on the sales floor in today’s climate

- March 11, 2021
The annual turnover rate among sales staff is excruciatingly high in the US with around 80% of sales staff to leave every year, according to the 2019 Cox Automotive Dealership...
service advisor

3 ways to improve your auto dealership’s service advisor turnover

- March 10, 2021
In the NADA Dealership workforce survey, it was revealed that two of every five service advisors would leave during the year. With a near 40% turnover rate, this is one of the...
dealers

Declining COVID cases a cause for optimism among dealers

- March 10, 2021
Auto dealers in the US are more optimistic about the short-term future in the automotive market. The Cox Automotive Dealer Sentiment Index Study revealed an impressive jump for the 90-day outlook,...
digital

Three trends in digital engagement that will impact the auto industry in 2021 and beyond

- March 9, 2021
2020 was a disruptive year for many industries, including the automotive industry. Car sales were down by an estimated 15 percent in 2020, mostly due to the economic shock of...
safety

Fewer miles driven but higher rate of motor vehicle-related deaths in 2020

- March 9, 2021
Despite traffic volumes experiencing a significant decrease throughout 2020 in the United States, the roadways haven’t become any safer. A new report from the National Safety Council says that vehicle-related...
ROI

A guide to understanding the ROI of your phone calls

- March 8, 2021
Every interaction you have with a customer has an impact on your bottom line and the reputation of your dealership. Whether that touch point takes place on digital channels or...

Virtual 20 groups create new possibilities for continuous improvement

- March 8, 2021
Have you ever thought of joining a 20 Group to understand how your dealership can optimize workflow, people, processes and tools to drive more revenue? If so, what stopped you?...
CarMax

CarMax issuing bonuses for 22,000 staff to reward efforts during COVID-19

- March 5, 2021
On Wednesday, CarMax announced that around 22,000 of their associates nationwide can expect to receive a bonus. The initiative is an acknowledgement for working through the difficulty that COVID-19 has...


CBT News
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