Auto dealers in Georgia are pushing back against a bill introduced to the General Assembly that would allow electric car manufacturers to sell their vehicles directly to the public. The...
Developing the skill of asking high-quality questions derives from being genuinely curious in what the other person is saying. The more engaged you are in the conversation and the better...
The annual turnover rate among sales staff is excruciatingly high in the US with around 80% of sales staff to leave every year, according to the 2019 Cox Automotive Dealership...
In the NADA Dealership workforce survey, it was revealed that two of every five service advisors would leave during the year. With a near 40% turnover rate, this is one of the...
Auto dealers in the US are more optimistic about the short-term future in the automotive market. The Cox Automotive Dealer Sentiment Index Study revealed an impressive jump for the 90-day outlook,...
2020 was a disruptive year for many industries, including the automotive industry. Car sales were down by an estimated 15 percent in 2020, mostly due to the economic shock of...
Despite traffic volumes experiencing a significant decrease throughout 2020 in the United States, the roadways haven’t become any safer. A new report from the National Safety Council says that vehicle-related...
Every interaction you have with a customer has an impact on your bottom line and the reputation of your dealership. Whether that touch point takes place on digital channels or...
Have you ever thought of joining a 20 Group to understand how your dealership can optimize workflow, people, processes and tools to drive more revenue? If so, what stopped you?...
On Wednesday, CarMax announced that around 22,000 of their associates nationwide can expect to receive a bonus. The initiative is an acknowledgement for working through the difficulty that COVID-19 has...