On today’s CBT Newscast for Monday, August 14th, 2017:
Chuck Bonanno: “Digital presence the only way to attract customers to lots”
Joe talks to Chuck Bonanno, Executive Director of 20 Groups with NIADA, about digital marketing, training, and other hot topics and trends in the auto industry. Watch Now
Ditch the reactive culture. Proactive achieves results.
Dealerships nationwide have been considering shifting from a traditional open floor within their dealership to a more proactive, managed culture that is appointment driven. But why? Well, most of them are looking to answer this industry wide question- If my salespeople are at work for such long hours, why am I not seeing a better ROI? Read More
Spot Check Processes in the Service Drive Benefit Everyone
Everyday customers come into your Service Drive, we perform routine maintenance for them and/or repair their cars. We may get them in and out in a timely manner and everyone leaves smiling. Read More
