Top Stories
Ford, Ram accelerate truck strategies with new packages and vehicle launches. Read More
New-vehicle affordability slips in April as prices, rates, and payments climb. Read More
Mercedes-Benz to roll out urban assisted driving in Germany by end of 2026. Read More
Stellantis aims to revive Chrysler brand with 3 new, more affordable SUVs. Read More
Featured Interviews
Piazza Auto Group doubles down on service fundamentals, advisor accountability
As affordability concerns continue to reshape dealership operations, Piazza Auto Group is reverting to the basics. During the latest episode of Service Drive, Dave Rogers, Fixed Operations Director at Piazza Auto Group, said the group has spent 2026 reinforcing technician productivity standards, advisor accountability and customer communication processes across its stores. The strategy, he says, is already producing measurable gains. Watch the full segment here.
Richmond Ford VP, Kayla Kody, transforms service lane with data-driven loyalty strategies
At Richmond Ford Automotive Group, exceptional customer experiences go beyond repairs; they are driven by data and focused on loyalty. Vice President Kayla Kody is transforming the service lane through intelligent scheduling, AI-enhanced communications, and personalized lifecycle management. This strategy ensures customers feel valued and supported, while technicians and advisors operate efficiently and build long-term loyalty. Watch the full segment here.
