LAS VEGAS — Feb. 2, 2026 — EyeQ Monitoring, a leading provider of AI-powered remote video monitoring and security intelligence solutions for businesses, today announced a new automated cycle time offering built for automotive dealership service centers to transform video footage into actionable fixed operations insights. Debuting at the 2026 NADA Show in Las Vegas, the announcement underscores EyeQ’s growing momentum in serving the automotive market with security and business intelligence solutions, as the company now supports six out of ten of the top U.S. dealership groups.
EyeQ’s new automated cycle time offering for car dealership service centers
EyeQ’s new offering gives dealership service departments real, objective visibility into how vehicles move through the service lane. Using advanced video analytics and license plate recognition, the solution measures true key-to-key cycle times by tracking vehicles from arrival through service completion, even in low-light or high-traffic environments.
Prior to the development of this platform, part of EyeQ’s larger forthcoming business intelligence suite for auto dealers, dealerships haven’t had an automated way to track service repair order cycle times. Key features include:
- Real-time alerts when vehicles approach or exceed customized service time thresholds, allowing teams to address bottlenecks, rebalance staffing and reduce customer wait times.
- A centralized dashboard that provides a top-down view of service flow, with drill-down visibility into where delays occur.
- Enablement of faster vehicle retrieval through real-time location tracking, supporting quicker delivery and improved customer experience.
“This is about giving dealers visibility to any operational inefficiencies that they haven’t been able to see clearly before,” said Markus Scott, CEO of EyeQ Monitoring. “When you have access to footage that shows where time is lost, you can improve efficiency, serve customers better and make smarter decisions every day. That’s the future of intelligence-led auto dealership operations, powered by video monitoring.”
EyeQ continues to meaningfully expand its footprint across the automotive sector, supporting dealerships nationwide with solutions that go beyond traditional camera monitoring. By delivering proprietary sector-customized tools that deliver actionable intelligence, EyeQ enables dealer operators to proactively address loss prevention and operational blind spots.
EyeQ’s NADA presence and what’s next
Attendees of the 2026 NADA Show can learn more about EyeQ’s offerings at Booth #7261N
EyeQ currently supports thousands of sites across 42 states and continues to invest heavily in technology innovation tailored to modern dealerships’ evolving needs. In 2026, dealerships can expect to see more new offerings from EyeQ as it continues to roll out its business intelligence suite hyper-tailored to solve everyday problems and save customers time and money.
About EyeQ Monitoring
EyeQ Monitoring is a leading provider of remote video monitoring and business intelligence solutions for commercial properties across North America. Delivering a full end‑to‑end security and operations monitoring platform, EyeQ oversees site design, equipment installation, maintenance, and ongoing surveillance and threat prevention. Leveraging advanced analytics and proprietary systems, EyeQ efficiently parses large volumes of data to identify potential risks and provide powerful operational insights. For automotive dealerships, these business intelligence capabilities enhance fixed‑operations performance by improving the customer experience, pinpointing vehicle locations, accelerating customer deliveries, and automating dispatches to ultimately increase technician efficiency, valet productivity and CSI scores. EyeQ serves a wide range of industries, including automotive, commercial and multi‑family residential real estate. For more information, please visit www.eyeqmonitoring.com.
