Inside Automotive
Challenging stereotypes in automotive sales — Matt Easton | Easton University
According to the U.S. Department of Labor’s data, sales is the largest profession in the country, with a massive concentration in automotive sales. Yet only 18% of consumers have a positive view of salespeople. On this episode of Inside Automotive, CBT News anchor Jim Fitzpatrick is joined by Matt Easton, sales consultant and founder of Easton University, an online education platform for sales professionals. Watch the full segment here
Top stories
The 2023 PSI Service Telephone Effectiveness (STE) Study evaluated the effectiveness and quality of service telephone calls to help customers quickly and easily schedule a service appointment, placing Group 1 Automotive first among the seventeen largest U.S. auto dealer groups. Berkshire Hathaway Automotive and Ken Garff Automotive Group followed in the rankings. Read More
After months of pouring investments into new electric vehicle factories and plants, General Motors says it will make do with its current infrastructure of ICE and EV facilities around the country. GM executive vice president of global manufacturing and sustainability, Gerald Johnson, confirmed this strategy on the Daily Drive Podcast. Read More
According to a new analysis from the American Lung Association, if gas-guzzlers vanished from U.S. car lots by 2035 and were replaced by zero-emissions vehicles, which are essentially electric cars, trucks, and SUVs, the U.S. would see 89,300 fewer premature deaths by 2050. To reap the full health benefits, however, the nation must shift toward clean non-combustion electricity, such as wind, solar, hydro, geothermal, and nuclear. Read More
Fisker Inc. intends to sell emissions credits earned by its upcoming electric vehicles to car manufacturers on the allowance market. On Tuesday, June 6, the EV brand announced its emissions credit strategy based on information from the California Air Resources Board (CARB), the National Highway Traffic Safety Administration (NHTSA) and the Environmental Protection Agency (EPA). Read More
For Dealers
Driving diversity: Embracing inclusion for automotive retail success [Part 2]
The world around us is changing, and customers, as well as employees, are expecting companies to reflect these demographic shifts. In the last article in this two-part series, we addressed “the why” of how to embrace inclusion in automotive retail. Below we’ll touch on the how and look at auto retailers that expertly keep diversity and inclusion in mind and better serve their customers because of it. Read More
Weekly roundup: First look at the 2024 Acura ZDX, study claims EVs could save 90K lives, used car prices drop
Earlier this week: General Motors announced plans to invest more than $1 billion into two Michigan plants to produce its next-generation EV pickups. The U.S. Senate approved a bill suspending the debt ceiling. Honda unveiled the first electric Acura model, used car prices fell in May, and more headlines to stay on top of this week in automotive industry news. Read More
