TSLA343.710-1.91%
GM76.310-0.42%
F12.072-0.1681%
RIVN15.4450.205%
CYD43.0300.19%
HMC24.055-0.315%
TM210.420-0.72%
CVNA334.7507.82%
PAG155.8200.67%
LAD270.5404%
AN199.655-0.765%
GPI336.060-2.05%
ABG202.9000.85%
SAH67.250-0.575%
TSLA343.710-1.91%
GM76.310-0.42%
F12.072-0.1681%
RIVN15.4450.205%
CYD43.0300.19%
HMC24.055-0.315%
TM210.420-0.72%
CVNA334.7507.82%
PAG155.8200.67%
LAD270.5404%
AN199.655-0.765%
GPI336.060-2.05%
ABG202.9000.85%
SAH67.250-0.575%
TSLA343.710-1.91%
GM76.310-0.42%
F12.072-0.1681%
RIVN15.4450.205%
CYD43.0300.19%
HMC24.055-0.315%
TM210.420-0.72%
CVNA334.7507.82%
PAG155.8200.67%
LAD270.5404%
AN199.655-0.765%
GPI336.060-2.05%
ABG202.9000.85%
SAH67.250-0.575%


Video

customer

Contacting the Customer After the Sale

- April 21, 2020
 On this week's episode of F&I Today, Becky Chernek talks about the importance of following up with the customer after the sale should the customer decide not to purchase a...
F&I products

Why Salespeople Should Know Your F&I Products

- April 14, 2020
On this week's episode of F&I Today, Becky Chernek talks to Justin Jarek, General Sales Manager at Boniface-Hiers Chevrolet in Melbourne, Florida. Becky and Justin talked in depth about getting...
win

Having the Willingness to Win

- April 13, 2020
The retail auto industry can often times feel like a race. Sometimes we're racing against coworkers or the competition, while other times we're racing our own doubts and fears. On...
automotive

Dealer Forward: Reimagining Automotive Retail Episode 1

- April 10, 2020
Welcome to the first episode of Dealer Forward: Reimagining Automotive Retail, a weekly panel discussion that focuses on building resilience in three key auto retail areas. This week's episode features...
Kerrigan Report

March Kerrigan Report: How will COVID-19 Affect Dealership Earnings for the Rest of 2020?

- March 31, 2020
Welcome to the Kerrigan Advisors Market Update with Jim Fitzpatrick and Erin Kerrigan, Founder and Managing Director of Kerrigan Advisors. In this segment, Erin and Jim discuss how the Coronavirus...
story

Selling Your Customer’s Story to the Bank

- March 31, 2020
Some dealerships like to cut corners in order to get a customer approved by the lender. On this week's episode of F&I Today, Becky Chernek explains how sharing your customer's...
appointments

The Importance of Confirming Appointments

- March 26, 2020
On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the next step of the deal and...
F&I

Are You Presenting Your Menu the Right Way?

- March 24, 2020
On this week's episode of F&I Today, industry expert Becky Chernek explains how consistent product pricing and offering your full F&I menu to all customers can benefit your dealership and...
active delivery

The Active Delivery Process

- March 23, 2020
On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick is once again joined by guest host Michael Roppo, President of Automotive Management Resources. The two wrap up their discussion...
salesperson

Dealing with Competition as a Car Salesperson

- March 23, 2020
As a car salesperson, you face a lot of competition. On this week's episode of Straight Talk, David Lewis talks about dealing with that competition and making sure that you're...


CBT News
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