NORTH ANDOVER, Massachusetts – January 29, 2026 – TSD Mobility and Uber for Business, Uber’s enterprise arm, today announced a strategic collaboration that enables dealerships to request Uber rides directly from within the TSD platform—giving service teams a flexible, on-demand transportation option for customers and employees. This collaboration gives thousands of dealerships across the United States access to this capability.
Through the TSD and Uber for Business integration, dealership staff can request rides for customers while they’re waiting for repairs or other services, without switching applications. The experience is designed to simplify operations, while expanding transportation choices beyond traditional loaners and shuttles and ensuring courtesy vehicles are given to the customers who need them most.
This process automatically populates destination details and provides real-time estimates for timing, cost, and available ride options. By submitting a “New Uber Ride Request” within the TSD platform, dealership staff can schedule pickups, select the appropriate ride type, and manage the entire process from one centralized system.
“Dealerships are expanding their transportation options and offering more than just traditional loaner cars and shuttle options,” said Shawn Concannon, president of TSD. “We also understand that not all customers want a loaner vehicle. Uber provides alternative transportation options for dealerships. TSD wants to manage the flow of that process via our transportation hub.”
In addition to enhancing the customer experience, this collaboration brings operational benefits to the dealerships themselves. For the budget conscious, built-in controls give dealerships complete fiscal oversight over courtesy ride costs so they can manage spend with confidence. The integration also supports vehicle delivery, eliminating the need for chase vehicles. After delivering a customer’s vehicle, employees can request a return Uber ride through TSD, allowing dealerships to complete more tasks with fewer staff and resources.
“Dealerships are under increasing pressure to deliver a seamless, convenient experience for their customers,” said Josh Butler, General Manager and Global Head of Sales at Uber for Business. “By teaming up with TSD, we’re helping dealerships offer reliable access to on-demand rides as part of their existing workflow—making it easier than ever to keep customers moving while maintaining control over operations and costs.”
“Never before has it been this easy to make sure the dealership’s assets are being used the best way, while providing the kind of experience customers have grown accustomed to,” concluded Concannon.
Additional information about this partnership can be found at tsdweb.com.
