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virtual retailing

Phone Skills a Key Ingredient for Effective Virtual Retailing

In light of the ongoing pandemic, auto sales and service continue to grow in popularity online. Capgemini research from May 2020 shows that “46...
David Lewis

David Lewis on How Sales Training Has Adapted to a Virtual...

In light of recent events, many dealerships are making the jump to virtual retailing and with that, comes a new set of challenges. Bringing...