TSLA406.37017.47%
GM82.2604.21%
F12.9600.5201%
RIVN17.4350.545%
CYD43.0900.7681%
HMC25.2750.915%
TM219.3906.53%
CVNA395.29533.05501%
PAG162.9306.91%
LAD286.90012.03%
AN209.17010.88%
GPI351.36515.885%
ABG213.5159.425%
SAH71.1503.78%
TSLA406.37017.47%
GM82.2604.21%
F12.9600.5201%
RIVN17.4350.545%
CYD43.0900.7681%
HMC25.2750.915%
TM219.3906.53%
CVNA395.29533.05501%
PAG162.9306.91%
LAD286.90012.03%
AN209.17010.88%
GPI351.36515.885%
ABG213.5159.425%
SAH71.1503.78%
TSLA406.37017.47%
GM82.2604.21%
F12.9600.5201%
RIVN17.4350.545%
CYD43.0900.7681%
HMC25.2750.915%
TM219.3906.53%
CVNA395.29533.05501%
PAG162.9306.91%
LAD286.90012.03%
AN209.17010.88%
GPI351.36515.885%
ABG213.5159.425%
SAH71.1503.78%


survey

customer

Report shows that 86% of brands aren’t benefiting by tracking CX

- October 1, 2020
According to InMoment, top brands are wasting billions on customer experience programs that are failing. In 2019, data strategy and insights leaders at Forrester Research determined that 86% of brands...
Sales & Marketing Auto News
dealers

Consumer and dealer sentiment improving in new report

- September 24, 2020
Consumers are becoming less concerned about the effects of COVID-19 when it comes to shopping for a vehicle, according to a Sept 22 Cox Automotive report. Data shows that shoppers...
Daily Automotive News Auto News
Labor Day

Labor Day Sales Volume Expected to be High and Sedans Surge

- September 1, 2020
Topsy-turvy: that’s how car sales can be summed up for 2020. But according to a Cars.com survey in late August, the coming weekend is expected to be another high-volume period...
Daily Automotive News Auto News
response rates

Tips to Improve Survey Response Rates When It Matters Most

- May 28, 2020
Dealership traffic volumes continue to be suppressed. For shoppers reaching out to dealerships online and in person, buying intent seems to be much higher than pre-COVID. Although the average customer...
Sales & Marketing Auto News
parents

Providing the Ideal Car Buying Experience for Single Parents

- July 22, 2019
As of the last Census in 2012, there are 85 million mothers in the United States with children under 18. While the talk about enhancing the dealership customer experience typically...
Sales & Marketing Auto News
stressed

Fifty-Nine Percent of Employees are Stressed, Here’s How to Beat It at Your Dealership

- July 11, 2019
A 2017 StressPulseSM Survey, released by ComPsych, found that 59 percent of their employee respondents reported dealing with high levels of stress. Unfortunately, workplace stress is on the rise, and...
Management & Leadership Auto News
Cox Automotive

Four Ways That Sales Staff Can Embrace the Role of Consultant for Potential Car Buyers

- January 25, 2018
In the last decade, the role of the consumer has changed. These days, customers enjoy more control over their purchasing experiences. They no longer have to wait for a show...
Sales & Marketing Articles
survey

The Right Way to Ask for the Survey

- June 8, 2017
At one time, a car sale was complete the moment the taillights faded into the distance. Today, the sales experience goes much further than that, and for good reason. The...
Sales & Marketing Auto News
newscast

The Silver Lining to the Rest of the Year | Increase Your Productivity Without Burning Out | Auto Industry is not the Best Gauge for U.S. Economy | The Right Way to Ask for the Survey

- June 6, 2017
On today's CBT Newscast for Tuesday, June 6th, 2017: Caldwell: The Silver Lining to the Rest of the Year At this point in the year, it should be no surprise to your...
Daily Newscast Auto News
podium

Ideas to improve your online reputation

- April 13, 2017
  On this week’s episode of Kain & Co., David speaks with Nico Dato, Head of Marketing for Podium on the importance of a dealership’s online reputation and how to positively...
Shows


Latest Articles
Latest Articles 04/17/26

GM leans on global supply, VW ends U.S. EV output, March sales surge tightens inventory

GM leans on global production to supply U.S. market amid cost pressures
Latest Articles 04/17/26

GM leans on global production to supply U.S. market amid cost pressures

Volkswagen ends U.S. EV output, triggering $600 million financial hit 
Latest Articles 04/17/26

Volkswagen ends U.S. EV output, triggering $600 million financial hit 

March sales surge tightens inventory, affordability gaps persist
Latest Articles 04/17/26

March sales surge tightens inventory, affordability gaps persist

Independent shops are gaining ground, but dealerships retain advantages in expertise, loyalty, and digital tools: New CDK Service Shopper 5.0 survey shows
Latest Articles 04/17/26

Independent shops gain ground as dealerships face mounting pressure

2026 Genesis G90 black edition: Luxury with a performance edge
Latest Articles 04/17/26

2026 Genesis G90 black edition: Luxury with a performance edge

$99M John Deere settlement accelerates high-stakes right to repair movement
Latest Articles 04/17/26

$99M John Deere settlement accelerates high-stakes right to repair movement

TrueCar achieves profitability and calls for a new standard in automotive pricing
Latest Articles 04/16/26

TrueCar achieves profitability and calls for a new standard in automotive pricing

Stellantis, Microsoft deepen alliance to supercharge AI and cybersecurity capabilities 
Latest Articles 04/16/26

Stellantis, Microsoft deepen alliance to supercharge AI and cybersecurity capabilities 
Latest Articles 04/16/26

Pentagon boosts weapons production with automakers, Ford unifies EV strategy, Tesla outlook improves


CBT News
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.