How do you scale sales success? It’s one of the most common questions that sales managers ask themselves. You need your sales team to follow protocol, but you also want...
On today's CBT Newscast for Wednesday, August 23rd, 2017:
Two big mistakes you might be making when it comes to compliance
A New York dealership was fined almost $300,000 for various deceptive...
The key to a successful sales team is to train and coach them to be transparent, forthcoming and listen, says Jennifer Carroll, who oversees a sales staff of 60 and...
Vince Sheehy, president and CEO of Sheehy Auto Stores, isn't a big fan of long-term planning. Instead, Sheehy, who oversees 24 stores with annual sales of more than $1 billion,...
On today's CBT Newscast for Wednesday, June 21st, 2017:
How do regulations benefit customers?
Joe sits down with Steve Roenneau, VP of Compliance for EFG Companies, to discuss simplifying the sales process...
On today's CBT Newscast for Friday, June 16th, 2017:
The dealership employee most responsible for your phone processes
True or False: The most important person at a dealership (when it comes to...
We’re coming off of a few great years, so you might not feel it yet, but vehicle sales are trending downward and profit margins already have begun to compress. It’s...
In this interview, CBT's Joe Gumm talks to Sally Whitesell, Founder and CEO of SW Service Solutions, about how your service department can be more successful.
Paragon Honda in Queens, NY is easily one of the top tier Honda dealerships in the county. Jim Fitzpatrick had to a chance to speak with Brian Benstock, GM/Vice President of...