TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Retail Automotive

Mike Hoyser from Phone Ninjas joins Inside Automotive to discuss how dealerships are handling an increase in phone call volume.

How to take back control of your dealership’s call center — Mike Hoyser | Phone Ninjas

- July 25, 2023
As new car inventory across the country expands, so too has the number of calls placed to dealerships. The increase in volume has made it challenging for employees to keep...

New Stellantis factory, Musk rebrands Twitter, Tesla extends term lengths

- July 25, 2023
Inside Automotive How to take back control of your dealership’s call center — Mike Hoyser | Phone Ninjas As new car inventory across the country expands, so too has the number of...
Property in and around Davison, Michigan, near Flint, has been severely destroyed by a string of intense hailstorms. Tennis ball-sized hail from the unexpected hailstorm destroyed local cars and damaged homes. Local dealerships stated that over 600 new vehicles were damaged, and the local police force is down to only two operational patrol vehicles.

Tennis ball-sized hail destroys over 600 brand-new vehicles at Michigan dealerships

- July 24, 2023
Property in and around Davison, Michigan, near Flint, has been severely destroyed by a string of intense hailstorms. Tennis ball-sized hail from the unexpected hailstorm destroyed local cars and damaged...

AutoNation beats forecast, J.D. Power customer satisfaction study, BMW uses AI technology

- July 24, 2023
Inside Automotive  FADA Pres. Ted Smith on direct-to-consumer sales ban, Ford's Model e program In June, Florida Governor Ron Desantis signed a bill banning direct-to-consumer sales (excluding Tesla) to protect franchise dealers...

Tesla sees stagnating Q2 profits, Musk bets on self-driving future, UAW leader met with Biden

- July 21, 2023
Inside Automotive  Female car buyers: how dealers underestimate women — Lena Bourgeois | Equifax Women make up one of the largest car buyer demographics in the U.S., but many dealers are still...
On this edition of CBT Now, Jim Fitzpatrick speaks with J.D. Power's Tyson Jominy about the current state of the U.S. new car market.

Where does the new car market stand today? — Tyson Jominy | J.D. Power

- July 20, 2023
On this edition of CBT Now, Jim Fitzpatrick speaks with Tyson Jominy, the Vice President of Data and Analytics at J.D. Power, about the current state of the U.S. new...

Carvana Q2 earnings, GM appoints new CMO, Ford’s Kansas plant shutdown

- July 20, 2023
Inside Automotive  Optimizing GA4 to improve the overall client experience — Kevin Frye | Jeff Wyler Automotive Family The shift to Google Analytics 4, or GA4, is at the forefront of many...
We’re pleased to welcome back Anthony Santangelo, National Sales Recruiter and Trainer with Auto Max, to provide his insight and tips on recruiting.

How to successfully recruit the best people for your dealership — Anthony Santangelo | Auto Max

- July 19, 2023
Securing the right talent is crucial to the success of a dealership. So on today’s CBT NOW, we will spend some time exploring the interview process and how to make...

GM vows to ramp up EV production, Rivian catches a break, Zeigler acquires Elhart Automotive

- July 19, 2023
Inside Automotive  Enhancing fixed ops performance with BDC software — Ujj Nath | myKaarma It is important to partner with the right vendors, especially when it comes to entrusting your dealership's fixed...
Elhart, Ziegler

The Zeigler Auto Group acquires Elhart Automotive after nearly six decades

- July 18, 2023
According to Jeff Elhart, on July 12, the Elhart Automotive Campus transitioned to the Zeigler Auto Group.  The transition includes Elhart’s Kia, Hyundai, Nissan, and GMC dealerships at 822 Chicago Drive,...


CBT News
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