TSLA378.3904.67%
GM77.530-0.99%
F12.430-0.05%
RIVN16.785-0.165%
CYD41.230-0.64%
HMC24.260-0.22%
TM192.910-3.17%
CVNA399.880-3.14%
PAG159.535-0.465%
LAD274.640-1.75%
AN202.390-0.58%
GPI335.870-3.91%
ABG201.065-1.005%
SAH70.480-0.74%
TSLA378.3904.67%
GM77.530-0.99%
F12.430-0.05%
RIVN16.785-0.165%
CYD41.230-0.64%
HMC24.260-0.22%
TM192.910-3.17%
CVNA399.880-3.14%
PAG159.535-0.465%
LAD274.640-1.75%
AN202.390-0.58%
GPI335.870-3.91%
ABG201.065-1.005%
SAH70.480-0.74%
TSLA378.3904.67%
GM77.530-0.99%
F12.430-0.05%
RIVN16.785-0.165%
CYD41.230-0.64%
HMC24.260-0.22%
TM192.910-3.17%
CVNA399.880-3.14%
PAG159.535-0.465%
LAD274.640-1.75%
AN202.390-0.58%
GPI335.870-3.91%
ABG201.065-1.005%
SAH70.480-0.74%


Quantum5

CBT News anchor Jim Fitzpatrick is joined by Dave O'Brien and Ken Herfurth from Quantum5 at the 2024 NADA Show.

Live Replay NADA Show 2024: Dave O’Brien & Ken Herfurth | Quantum⁵

- February 6, 2024
At this year's 2024 NADA Show, CBT News anchor Jim Fitzpatrick had the opportunity to join Dave O'Brien, Chief Executive Officer of Quantum⁵, and Ken Herfurth, Chier Operating Officer of...
Today’s service customers want to work with an empathetic, caring person who starts an integrated process that makes service go smoothly.

2024 – Innovate or Stagnate

- January 10, 2024
Let’s just say it out loud, yes, there are headwinds and challenges ahead for dealerships. Yes, the challenges are in both sales and service. Whether you look at the insightful...
Quantum⁵ leadership discusses dealership training

How data is driving innovations in dealership training — Sarah Vantine & Dave O’Brien, Quantum⁵

- February 7, 2023
Data and technology are accelerating nearly every area of the dealership, and training is no exception. Recently, at the 2023 NADA Show, CBT News anchor Jim Fitzpatrick spoke with Dave...
employee retention

Now is the time to pay more attention to retention

- January 12, 2023
2023 is underway and dealerships are busy crunching the numbers. While normal key performance indicators are under scrutiny, it is more important than ever to evaluate the most critical component...

Sarah Vantine discusses the practices used to empower BDC teams

- December 19, 2022
Every dealership has a business development center (BDC) that curates the most loyal employees and will benefit productivity in the long run. Today on Inside Automotive, Sarah Vantine, the Vice...
Vantine

Business development expert Sarah Vantine on the cost of ineffective employee training

- August 16, 2021
Fixed ops are the focus for many dealers right now as profit continues to increase, but is training being left behind? On today’s show, we’re pleased to welcome Sarah Vantine,...


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