Tag: pandemic
Auto sales forge ahead in May despite inventory shortages
April was one of the best months in automotive retail historically, and May was expected to be similar. However, the seasonally adjusted annual rate...
Did the pandemic shorten the path to a more transactional dealership...
Covid-19 hit like a shock wave in March 2020, shutting down dealerships, impelling them to adopt digital retailing (DR) as a low-touch transaction alternative...
Memorial Day road trip predictions show return to pre-pandemic travel in...
It’s estimated that Americans will be driving this Memorial Day weekend at higher rates than even before the pandemic began. Arrivalist is predicting that...
The importance of giving back to your car dealership’s community
To the Editor:
Mark Schienberg is a great example of auto industry leaders stepping up last year. A lot of times when you work at...
Alternative communication from service advisors provides a more convenient customer experience
To the Editor:
As someone whose role it is to bring the family vehicles in for service, I feel Brian hit the nail on the...
Can auto dealers compete with direct-to-consumer EV sales?
To the Editor:
It’s been a common theme for a while now that small dealerships won’t be able to survive as the big dealer groups...
A different approach to dealership hiring during a pandemic
To the Editor:
Great interview with Shawn Hays. Definitely an energy guy! I love how he has done the opposite of most every dealer and hired more...
How the pandemic has changed service operations for the better
Dealerships are just starting to get back on their feet since the COVID-19 pandemic. It's now time to take stock of what has changed...
Survey finds car owners significantly behind on maintenance due to pandemic
One in four car owners has not had their vehicles into the shop for servicing in the past 12 months, according to a survey...
Are fixed operations financing options necessary?
According to AAA, the average vehicle service invoice cost is now between $500 and $600 in the US. That pricing has been exacerbated by the pandemic...
