Auto sales forge ahead in May despite inventory shortages
April was one of the best months in automotive retail historically, and May was expected to be similar. However, the seasonally adjusted annual rate (SAAR) reversed course by a fair...
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
pandemic
Did the pandemic shorten the path to a more transactional dealership website?
Covid-19 hit like a shock wave in March 2020, shutting down dealerships, impelling them to adopt digital retailing (DR) as a low-touch transaction alternative to the legacy, showroom-based car buying...
Memorial Day road trip predictions show return to pre-pandemic travel in US
It’s estimated that Americans will be driving this Memorial Day weekend at higher rates than even before the pandemic began. Arrivalist is predicting that 38.5 million Americans will take a...
The importance of giving back to your car dealership’s community
To the Editor:
Mark Schienberg is a great example of auto industry leaders stepping up last year. A lot of times when you work at car dealerships you feel like customers...
Alternative communication from service advisors provides a more convenient customer experience
To the Editor:
As someone whose role it is to bring the family vehicles in for service, I feel Brian hit the nail on the head here. It’s taken the pressure...
Can auto dealers compete with direct-to-consumer EV sales?
To the Editor:
It’s been a common theme for a while now that small dealerships won’t be able to survive as the big dealer groups keep growing, but I’m not sure...
A different approach to dealership hiring during a pandemic
To the Editor:
Great interview with Shawn Hays. Definitely an energy guy! I love how he has done the opposite of most every dealer and hired more people during this time. Dealers right...
How the pandemic has changed service operations for the better
Dealerships are just starting to get back on their feet since the COVID-19 pandemic. It's now time to take stock of what has changed with the service departments and examine...
Survey finds car owners significantly behind on maintenance due to pandemic
One in four car owners has not had their vehicles into the shop for servicing in the past 12 months, according to a survey conducted by OnePoll for Hyundai. Their...
Are fixed operations financing options necessary?
According to AAA, the average vehicle service invoice cost is now between $500 and $600 in the US. That pricing has been exacerbated by the pandemic where, despite historically low interest rates...
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