In a bid to mimic other online retail industries, several auto manufacturers have begun to offer services that reduce or eliminate time spent in the dealership. The first mainstream manufacturer...
When customers have issues with their vehicles, they go to the dealership to fix it. So where is the automaker's responsibility, especially when it comes to the future of autonomous...
Ted Graham is the Head of Open Innovation at GM and works with emerging technology partners to solve important problems that will shape the future of transportation. Ted often speaks on the topic of...
So, with the evolving tech world all around the auto industry, some people believe dealers will need to evolve as well to keep up. In a recent article by...