BMW owners will now need to pay a monthly fee, or subscription, to enjoy some of their vehicles' distinctive features. Car buyers have long anticipated and feared this development, but...
The financing process during the car buying journey often causes the most friction for car shoppers, especially when buying online. Consumers today demand trust and transparency. That's why penny-perfect payment...
2021 was a robust and profitable year for many dealers and OEMs despite the industry’s shortages. But as automakers continue to scale back on rebates and incentives for consumers in...
It is clear that consumers’ actions drive change. Consumers prefer to buy a vehicle from their couch, or at the very least, shop for a car online and complete it...
The auto finance market is returning to pre-pandemic levels, according to Experian’s Q2 State of the Automotive Finance Market report. So what does this mean for the industry overall? On...
According to a 2016 Car Buyer Experience Survey, buyers were least satisfied with the long purchasing process. Interactions with the F&I department came in second. On average customers spent three...