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f&i

F&I Practices That Won’t Help Your Bottom Line

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Transparency, customer-centric: they’re buzzwords that are so overused they are becoming cliché. In the retail automotive environment, there’s still plenty of room for transparency and a customer-centric experience to be implemented. In no department is that more necessary than the F&I office. Much of the focus has been on the sales process prior to financing. […]
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Dodge

Dodge to Dealers: “No Markup on Demon”

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With 840 supercharged horsepower, the 2018 Dodge Challenger SRT Demon can burn through a quarter-mile in a Guinness-record 9.65 seconds. Today, Dodge announced a novel plan to ensure dealers don’t burn customers with stiff markups on a muscle car that already starts from $86,090, including a gas-guzzler tax. Dodge said that its earliest production run of […]
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newscast

How to Connect with Online Customers | 5 things that top...

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On today's CBT Newscast for Friday, June 23rd, 2017: How to Connect with Online Customers CBT's Jim Fitzpatrick sits down with Aaron Krane, CEO/Founder of Drive...