Sunday, August 14, 2022
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Tag: Letters to the editor

It’s finally good to hear an auto CEO say what many...

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To the Editor: The industry and the public do not want EVs to replace ICE on the scale governments are promoting. And, to Tavares’ point,...

How can floor plan financing work for used car dealers

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To the Editor: I appreciate all the ways you explained what floor plan financing actually is. It can be a confusing subject and one that...

Dealerships should hire more female salespeople

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To the Editor: When I think of buying or leasing a new vehicle, I imagine showing up to a dealership and being approached by one...

Should car dealers be concerned about vehicle hacking?

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To the Editor: I would be curious to know how many dealerships and OEMs are actually implementing cybersecurity policies and technology safeguards. Within the last three...

Thoughts on the ‘EV transition’ in the automotive industry

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To the Editor: While I am highly skeptical that the “EV transition” will go as planned, I also have an extremely hard time believing hydrogen...

The debate over OEM and dealership vaccine mandates

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To the Editor: The debate over vaccine mandates in any industry is raging, so it should be interesting to see where the automakers fall when...

The importance of building customer relationships in the service drive

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To the Editor: It's easy for dealers to forget how to think like customers. While I agree that reviews are essential the biggest key is...

Production cuts continue for major automakers

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To the Editor: Thanks for the information. At this point, it's getting difficult to take customer deposits on new models, like the Audi e-Tron or any...

How can smaller car dealerships compete with big online retailers?

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To the Editor: Loved this interview with Brian Benstock. As Jim mentioned, digital retailing is all about situational awareness. Changes are going on and Carvana...

Online ‘search relevance’ is key to digital retailing — Are OEM...

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To the Editor: I totally agree with Brian Benstock about "search relevance." For years when I was a Porsche dealer I asked PCNA to host...