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F&I

A simple shift in wording can bring better closes in F&I

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No one likes being ‘sold’. We all shrink away when we hear something that even remotely sounds like a sales pitch and in F&I, it’s easy to feel like that’s what you must do on every deal. After all, F&I is arguably one of the toughest places to sell ANYTHING at the dealership, and high-pressure […]
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influencing customers

Influencing Customers

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In this episode of Progressive Retail, Cory Mosley goes over influence and the impact it has on compelling customers to want to do business with you, as well as Cory’s regular segments Don’t Be Ridiculous, Here’s a Thought, and The Way I See It.
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