The 3 Things Consumers Want When Shopping for a Vehicle Online – Ben Ellencweig,...
Jim Fitzpatrick sits down with Ben Ellencweig, Partner at McKinsey & Co., on CBT News to talk about how dealerships must adapt to the...
From Then to Now: Everything You Need to Know about the CAFE Standards
In 1975, the United States took measures to improve the fuel economy of most vehicles by implementing the Corporate Average Fuel Economy (CAFE) standards....
AutoNation Announces Cheryl Miller As New Chief Executive Officer
After only four months of service, former AutoNation CEO Carl Liebert was replaced by Cheryl Miller on Monday, July 22nd. Miller has been with...
How to Properly Handle Inbound Service Calls for Greater Profitability
After all the technological advancements with handling internet leads, the auto industry is still far from perfect when it comes to handling inbound phone...
How Service Centers Can Prepare for Electric Vehicles
Automotive service centers have to stay on the cutting edge of automotive technology. An advancement the industry has been keeping an eye on in...
Your Growth is Your Responsibility
On this week's episode of F&I Today, Becky Chernek invites Christopher Vester, COO at Hubert Vester Auto Group, to talk about personal growth, differentiating...
Addressing Customer Concerns Through the Appraisal Process
On this week's episode of Straight Talk, David Lewis talks about a few different ways to handle the appraisal process as well as why...
The Power of the First Impression
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the meet and greet in the service...
Finding Your Drive to Succeed
Go to work ready to make a difference for your customers. Don't settle for average. Do you have the drive it takes to succeed...
