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F&I managers

How to help struggling F&I managers embrace change

When someone has done the same job for years, the exact same way every day, it can be a challenge to get them to...
Roger Love

How this car dealer remains focused and successful in the face...

On the latest episode of Straight to the Point, host Frank J. Lopes is joined by Brian Kramer, General Manager of Germain Toyota of Naples. Lopes...
success customer experience

How car dealers can make the distinction between problems and patterns

On the latest episode of Mind Your Own Business, Jonathan Dawson, host and founder of Sellchology, discusses the physiological impact of problems in the...

Why Aren’t There More Women General Managers?

After a decade of progress of women gradually emerging as an important and recognized segment of contemporary automotive business, it is frustrating to read...