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service

How AI helps to retain more service customers

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The current inventory shortage presents a problem for dealership service departments. Fewer new vehicle sales will translate to fewer service customers in the coming...
loyalty marketing program

The benefits of conducting process performance reviews

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On the latest episode of Kain and Co., host David Kain, President of Kain Automotive, discusses process performance reviews. They were also called internet process performance...
newscast

Frank Lopes: 3 things dealers want from vendors | Auto Industry...

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On today's CBT Newscast for Thursday, October 26th 2017: Frank Lopes: 3 things dealers want from vendors At a recent auto retail digital conference, Frank J....