F&I Today

Engaging with your Customers

- October 21, 2016
On this week's episode of F&I Today Becky interviews Brian Reed about the importance of engaging with customers as soon as they visit a dealer’s website.

F&I Today | Jonathan Dawson

- October 14, 2016
  On this week's episode of F&I Today Becky Chernek sits down with Jonathan Dawson to discuss hybrid-sales-associates and what some dealers are doing to create the ultimate customer experience.

F&I Today | Lisa Copeland

- October 7, 2016
On this week's episode of F&I Today Becky Chernek talks with Lisa Copeland about connecting with customers, training and how to strive for greatness.

F&I Today | Scott Chesrown

- September 30, 2016
On this week's episode of F&I Today  Becky Chernek interviews Scott Chesrown to discuss how VROOM is changing the industry and what dealers can do to keep up.

F&I Today | Frank J Lopes | How To Interact Better With The Dealer Team

- September 16, 2016
On this week's episode of F&I Today Becky Chernek interviews Frank J Lopes and they they talk about how Sales and F&I work together and how to interact better with the dealer team.
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Becky Chernek: paper or digital menu

- September 14, 2016
Becky Chernek: paper or digital menu Joe Gumm Interviews Becky Chernek host of F&I Today  

F&I Today | Digital Communication And Shopping For Financing Online

- September 9, 2016
On this week's episode of F&I Today Becky Chernek interviews Frank J Lopes and they discuss digital communication in F&I and shopping for financing online.

F&I Today | How To Effectively Recommend Products

- September 2, 2016
On this week's episode of F&I Today Becky Chernek talks about how many products should be on your F&I menu, and how to effectively recommend products. 

F&I Today | Bill Liatsis | Online Solutions To Vehicle Purchasing

- August 26, 2016
On this week's episode of F&I Today Becky Chernek interviews Bill Liatsis, CEO of CreditIQ, to discuss why dealers need to be proactive about offering online solutions to vehicle purchasing and F&I...

F&I Today | Jody DeVeer, CEO of AskPatty.com

- August 19, 2016
On this week's episode of F&I Today Becky Chernek interviews Jody DeVeer, CEO of AskPatty.com, on the importance of how to attract, train and retain more women in the automotive industry.