TSLA376.020-2.65%
GM78.9400.98%
F12.390-0.105%
RIVN16.145-0.575%
CYD40.770-1.06%
HMC24.200-0.17%
TM193.1400.97%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
TSLA376.020-2.65%
GM78.9400.98%
F12.390-0.105%
RIVN16.145-0.575%
CYD40.770-1.06%
HMC24.200-0.17%
TM193.1400.97%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
TSLA376.020-2.65%
GM78.9400.98%
F12.390-0.105%
RIVN16.145-0.575%
CYD40.770-1.06%
HMC24.200-0.17%
TM193.1400.97%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%


customer expectations

Shep Hyken on how customer experience drives loyalty in 2026

Shep Hyken on how customer experience drives loyalty in 2026

- March 30, 2026
Businesses continue to face increasing pressure to deliver consistent service and reliable products. On today's episode of CBT Now, Shep Hyken, customer service and CX keynote speaker, New York Times...
Customer Experience CBT Now
Roger Love

Is your dealership leaving money on the table in the F&I office?

- September 14, 2021
On the latest episode of Straight to the Point, host Frank J. Lopes is joined by Adam Marburger, President of Ascent Dealer Services. Marburger is one of the leading authorities in...
F&I Shows

Matt Rodeghero: Customers want this from your dealership. Do you have it?

- January 23, 2017
Sales & Marketing Auto News

CBT News – August 03, 2015

- August 3, 2015
On today's show: - Alex Miller of AutoAlert discusses the latest trends in data mining and customer retention - Sales Tip of the Day with Curt Zondervan on understanding customer desires, brought to...
Daily Newscast

CBT News – May 22, 2015

- May 22, 2015
On today's show: - CBT Automotive Network Founder and CEO Jim Fitzpatrick gives us a look at the upcoming CBT Sales, Service, and Marketing Conference and Expo taking place in February...
Daily Newscast

CBT News – May 21, 2015

- May 21, 2015
On today's show: - John Gottschalk, Senior VP of Business Development and Strategy at FordDirect, and Bill Wittenmyer, Partner at eLead1One, discuss customer expectations in the retail auto industry - Sales Tip...
Daily Newscast

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Toma, AI fixes the gaps that are costing you service customers
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New-vehicle inventory tightened in March, signaling potential price increases


CBT News
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