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texting

Texting Strategy

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Adults spend an average of 23 hours a week texting. Every day there are about 6 billion text messages sent in the U.S. with...

The Importance of Checking In On Your Successes, Goals, and Training...

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Today on CBTNews.com - Wednesday, June 13th, 2018: The Importance of Checking In On Your Successes, Goals, and Training - Cory Mosley The host of Progressive...

The Importance of Checking In On Your Successes, Goals, and Training...

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The host of Progressive Retail and frequent CBT Automotive Network contributor, Cory Mosley joins Jim Fitzpatrick to discuss the steps dealers and managers should be...
first impression

Tips on How to Give a Perfect First Impression

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On today's episode of Progressive Retail, Cory Mosley discusses the top challenges with initial lead response and gives tips on how to give a...
text-based

Text-Based Leads

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On this week's episode of Progressive Retail, Cory Mosley discusses how to implement a successful text-based lead generation customer engagement strategy.
employee retention

Key Aspects of Employee Retention

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  Many auto retailers today struggle to keep employees due to competitive landscapes and millennial employment. On this week's Progressive Retail, Cory goes over some...
training

The 7 Circles of Internet Sales Success – Training Circle

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On today’s episode of Progressive Retail, Cory Mosley continues his series on the 7 Circles of Internet Sales Success by going over the Training...
marketing

The 7 Circles of Internet Sales Success – Marketing Circle

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On today’s episode of Progressive Retail, Cory Mosley discusses the Marketing Circle and explains the meaning of "net negative ROI" as he continues his...
communicate

Better Ways to Communicate with Customers

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On today's episode of Progressive Retail, Cory interviews Joe Oliveri, Senior Director of Product for Cars.com at the Cars.com booth at NADA. They discuss different...
Cory Mosley

Cory Mosley: Focus On Customer Experience Without It Costing Profitability

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Cory Mosley Joins the CBT News team in the Cars.com booth at The NADA Show where he shares about the key to creating an...