TSLA406.99018.09%
GM82.3354.285%
F12.9850.545%
RIVN17.4350.545%
CYD43.0900.7681%
HMC25.2950.935%
TM219.3906.53%
CVNA396.42034.18%
PAG163.1907.17%
LAD287.25012.38%
AN209.22010.93%
GPI352.45016.97%
ABG213.5209.43%
SAH71.1343.764%
TSLA406.99018.09%
GM82.3354.285%
F12.9850.545%
RIVN17.4350.545%
CYD43.0900.7681%
HMC25.2950.935%
TM219.3906.53%
CVNA396.42034.18%
PAG163.1907.17%
LAD287.25012.38%
AN209.22010.93%
GPI352.45016.97%
ABG213.5209.43%
SAH71.1343.764%
TSLA406.99018.09%
GM82.3354.285%
F12.9850.545%
RIVN17.4350.545%
CYD43.0900.7681%
HMC25.2950.935%
TM219.3906.53%
CVNA396.42034.18%
PAG163.1907.17%
LAD287.25012.38%
AN209.22010.93%
GPI352.45016.97%
ABG213.5209.43%
SAH71.1343.764%


coronavirus

Shep Hyken

3 Full-Proof Customer Experience Strategies to Use During Tough Economic Times – Shep Hyken, NY Times Best Selling Author

- May 22, 2020
We’re pleased to welcome back Shep Hyken, customer experience expert, acclaimed speaker, and New York Times best-selling author. In this segment, Jim and Shep discuss how the customer experience fits...
Brian Pasch

Brian Pasch Discusses How to Step Up Your Dealership’s Digital Retailing Offerings Today

- May 22, 2020
On today’s show, we’re pleased to welcome back Brian Pasch, international auto marketing expert, Founder and CEO of the PCG Companies, and host of Auto Marketing Now right here on...
eLend Solutions

Deliver an Efficient and Impressive Digital Retailing Experience Using These Strategies – Pete MacInnis, eLEND Solutions

- May 21, 2020
On today’s show, we’re so pleased to welcome back Pete MacInnis, Founder and CEO of eLend Solutions. In this segment, Jim and Pete tackle how to address the digital retailing pitfalls...
driving

A Love of Driving: How Restricted Air Travel Will Boost the Car Business

- May 20, 2020
Air traffic volumes have tumbled much worse than the auto industry’s decline comparatively. Year over year, TSA screening volumes for April 2020 were 96 percent less than in April 2019....
Joseph Michelli

Best-Selling Author Joseph Michelli Talks About the New Customer Experience in a Post-COVID World

- May 20, 2020
Today on CBTNews.com for Wednesday, May 20th, 2020: Best-Selling Author Joseph Michelli Talks About the New Customer Experience in a Post-COVID World On today's show, we’re pleased to welcome back our good...
Becky Chernek

The Importance of Personally Engaging with the Customer During the Digital Car Buying Journey – Becky Chernek, F&I Expert

- May 20, 2020
On today’s show, we’re so pleased to welcome back Becky Chernek, F&I expert, President of Chernek Consulting, and host of F&I Today right here on CBT. In this segment, Jim...
loyalty marketing program

Are Your BDC Employees Using the Right Language During this Crisis?

- May 20, 2020
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain talks about adapting the language your BDC uses during a crisis. Did you enjoy this segment?...
work

Return to Work Signals Auto Industry Recovery to Begin

- May 19, 2020
After shutting down automotive production more than two months ago, many automotive assembly plants are beginning to bring their workforce back. Around 133,000 workers are expected to return to work...
Keith McKinzie

How Kruse Motors Group Continues to Increase Business in Rough Times – Keith McKinzie, CEO

- May 19, 2020
Today on CBTNews.com for Tuesday, May 19th, 2020: How Kruse Motors Group Continues to Increase Business in Rough Times - Keith McKinzie, CEO On today's show, CBT's Jim Fitzpatrick is joined by...
goals

Should Your Dealership Re-evaluate its Year End Goals For 2020? – Dave Anderson, Leadership Expert

- May 19, 2020
In today’s segment, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our show, he and Jim talked about improving your team’s mental...


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