Tag: CBTNews.com
Sonic Is Adding EchoPark Used Car Stores – Is This a Strategy More Dealer...
The fifth-largest American auto dealer group has announced plans to expand on their standalone used car dealership model known as EchoPark. As the pre-owned...
How the Customer Experience is Improved by Women in Automotive
The customer experience (CX) in automotive has been an area of growth and investment in recent years. Manufacturers are focusing on improving how they...
GM CEO Barra Encourages Young Girls to Consider a Career in the Auto Industry
Despite small glimpses of recent progress, Women have continued to be underrepresented across the entire auto industry. According to data collected by Catalyst, women...
Vince Sheehy Celebrates Sheehy Auto’s Sales and Charitable Initiatives
There are countless lessons to learn during the COVID-19 pandemic. Dealers are learning more in the span of a few months than they might...
Veteran Trainer Tommy Gibbs on Improving Used-Car Gross Profit
On today's show, we’re pleased to welcome veteran trainer Tommy Gibbs, President of Tommy Gibbs and Associates, and author of "7 Common Sense Factors...
Generate More Be-Backs with this Step-by-Step Guide
Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...
Mastering Your Vehicle Service Contract Sales
Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...
Eliminating Your Customers’ Fears
On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...
June Kerrigan Report: Retail Automotive Bounces Back Strong
After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...
