The cold call isn’t quite dead yet. In fact, with so many people walking around with their primary phones in their hands all the time, sales calls are seeing a...
On today’s show, we’re pleased to welcome Chris May, Director of Performance Development Center at JM&A Group, a comprehensive dealer solutions company that has been in the industry for over...
Today, we welcome back Jim Roche, Vice President at Cox Automotive. In this segment, Jim discusses the latest additions to his book "Fast Break", the new Kelley Blue Book Auto...
On this week's episode of Straight Talk, David Lewis talks about how to deal with obstacles put in place by the customer and getting them to lower their defenses so...
In the automotive industry, positive consumer reviews are crucial ways dealers can attract new customers. Recent studies have shown, 59% of consumers say dealer reputation is the single most important...
On today’s show, we’re pleased to welcome back Amy Hughes, Senior Director of Dealer Intelligence at Experian, a data intelligence powerhouse for the automotive industry. In this segment, Amy discusses...
Draper, UT – January 31, 2020 – Dealertrack DMS, a leading provider of cloud-based technology solutions for car dealerships, will unveil a series of new, fully integrated and user-friendly technology solutions...
On today’s show, we’re pleased to welcome Mike Dodd, CEO of Trade-In Valet, one of the nation’s largest vehicle appraisal platforms. In this segment, Mike discusses how the business has...
On today’s show, we’re pleased to welcome Dale Pollak, Founder of vAuto and Executive Vice President for Cox Automotive, back to CBT News. Dale is no stranger to CBT, and...
In years past, a common criticism the auto industry has faced is that it’s stuck in the past or slow to innovate. However, industry professionals on the showroom floor every...