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Rock Anderson

How AutoNation is promoting diverse and inclusive hiring practices –...

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Here at CBT News, we’ve had several discussions with prominent figures on diversity in the retail automotive industry. AutoNation, the largest retailer in the country, has had tremendous success in hiring and retaining African-Americans and other minorities. Today, we’re joined by Rock Anderson, Senior Vice President of Human Resources for AutoNation, who discusses recruiting and […]
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communications

The role diversity plays in your dealership’s customer communications

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Welcome back to Diversity in Automotive brought to you by TrueCar and CarNow. As you look across your customer base, there are several moving...
EV

CBT automotive newscast: September 16, 2020

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Today’s Featured Interview: 4 strategies to make your sales department more effective - Victor Antonio Sales managers often find themselves looking for ways to motivate their...
Victor Antonio

4 strategies to make your sales department more effective –...

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Sales managers often find themselves looking for ways to motivate their teams to take the next step in their development. Here to discuss four strategies that can take your sales department to the next level is Victor Antonio, renowned sales trainer, motivational speaker, and author of 13 books including Sales Ex Machina: How Artificial Intelligence […]
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Frankie Florey

GSM Frankie Florey discusses how Autosport Acura adapted to the...

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In today’s COVID-19 world, customers value transparency and safety during their car-buying journey now more than ever. No one knows this better than Frankie Florey, General Sales Manager at Autosport Acura of Denville in New Jersey and Automotive News 40 Under 40 honoree. On today’s show, Florey discusses how compassion and accommodation for customers have lead […]
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Sonic Automotive

Sonic Automotive’s EchoPark brand continues to grow despite industry setbacks...

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Sonic Automotive opened its newest preowned EchoPark brand store in Houston, Texas on Sept. 8, 2020, making it the eleventh retail store for the brand since launching in 2014. On today’s show, we are talking to Jeff Dyke, President of Sonic Automotive, about this latest expansion and what it means for Sonic Automotive as a […]
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CBT automotive newscast: September 15, 2020

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Today’s Featured Interview: Sonic Automotive's EchoPark brand continues to grow despite industry setbacks - Jeff Dyke Sonic Automotive opened its newest preowned EchoPark brand store in...
auto sales

CBT automotive newscast: September 14, 2020

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Today’s Featured Interview: CBT News Market Update: Michael Tyman, Professional Success & Giovanna Scognamiglio, LotLinx The first half of September is behind us, and here is...
Cox Automotive

Cox Automotive chief economist Jonathan Smoke breaks down current auto...

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Data and trends in retail automotive can often fluctuate depending on who you ask so to help us sort through the latest information is Jonathan Smoke, Chief Economist for Cox Automotive. We’ll be discussing the latest data and what dealers can expect from these industry trends. The last few months have been incredible for the […]
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Andrew Gardner

How to ensure your dealership’s customer experience and buying journey...

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As the retail automotive industry shifts to increased online sales, the customer experience is also shifting. So what does this mean for your operation? What can you do to stay ahead of the curve and continue to provide a high level of customer experience? Here to talk all about customer experience is Andrew Gardner, certified […]
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