Tag: automotive industry
Phone Skills a Key Ingredient for Effective Virtual Retailing
In light of the ongoing pandemic, auto sales and service continue to grow in popularity online. Capgemini research from May 2020 shows that “46...
David Lewis on How Sales Training Has Adapted to a Virtual Environment
In light of recent events, many dealerships are making the jump to virtual retailing and with that, comes a new set of challenges. Bringing...
The Benefits of Outsourcing Your Dealership’s BDC – Mark Sokal
March and April were shaky months for many dealers nationwide, and their vendor partners also felt the sting of less than stellar sales as...
RV and Camper Sales Grow During the Pandemic
Consumers are renewing their love for the open road in newly purchased recreation vehicles and camper trailers. As travelers continue to be wary of hotels,...
How Digital Car Sales May Drive the Industry in Second Half of 2020
Six trends have been identified in a Cars.com press release that indicate digital auto sales are going to play a significant role. As the...
Generate More Be-Backs with this Step-by-Step Guide
Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...
Mastering Your Vehicle Service Contract Sales
Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...
Eliminating Your Customers’ Fears
On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...
June Kerrigan Report: Retail Automotive Bounces Back Strong
After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...
