Tag: automotive industry

virtual retailing

Phone Skills a Key Ingredient for Effective Virtual Retailing

In light of the ongoing pandemic, auto sales and service continue to grow in popularity online. Capgemini research from May 2020 shows that “46...
Sandy Schwartzvideo

Cox Automotive’s Sandy Schwartz on Ending His Tenure as CEO and Welcoming New President...

Recently, powerhouse Cox Automotive announced a changing of the guard. Effective today, August 3rd, Sandy Schwartz transitions to a new role as CEO of...
David Kiddervideo

Re-Inventing Your Business to be Flexible, Resilient, and Productive – David Kidder

2020 has been one of the most tumultuous years in modern times. With the outbreak of a global pandemic, the resulting economic fallout, and...

Peter Welch on Black Representation Among Dealer Body, ‘Absolutely Room For Improvement’

Homer B. Roberts was the first African-American new car dealer beginning in 1923 according to research conducted by historyofaacardealers.com. Roberts opened the gate for...
Erik Qualmanvideo

Best-Selling Author Erik Qualman on How Successful People Stay Focused

Today we welcome the leading authority on digital transformation, Mr. Erik Qualman. Erik is a bestselling author several times over, and an acclaimed motivational...

Generate More Be-Backs with this Step-by-Step Guide

  Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...

Mastering Your Vehicle Service Contract Sales

Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...

Eliminating Your Customers’ Fears

 On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...

June Kerrigan Report: Retail Automotive Bounces Back Strong

After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...