TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


automotive dealership

customer

Focus On The Customer, Not Yourself

- March 12, 2020
 In today's tip of the day, Mark Tewart addresses why your focus should be on the customer and how to make sure your ego is taking the backseat. For more tips from...
Service

If Your Service BDC Isn’t Staffed Correctly, It’s Not Working

- March 12, 2018
If your service BDC isn't staffed correctly, It's not working. According to John Traver, CEO and Principal of Traver Connect, dealerships need to be treating their service department BDC as...

4 Core Leadership Theories And How To Apply At Work

- April 18, 2017
Leadership is paramount to a team. Imagine an orchestra that has all the best musicians in the world except a conductor. Though every member can play perfectly on their own, if...
old school

Does “old school” selling still work? – CBT Interview with Steve Stauning

- March 27, 2017
Steve Stauning, CEO/Founder of stevestauning.com delivers critical sales, leadership, customer service and general management training in bite-sized nuggets designed to help you and your team reach your potential. What makes Steve...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.