TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto Retail

aftermarket service

4 ways car dealers can win against aftermarket service providers

- February 14, 2023
According to the J.D. Power 2022 U.S. Aftermarket Service Index Study, customers increasingly prefer aftermarket service providers to new-vehicle dealers. J.D. Power surveyed almost 10,000 vehicle owners who owned their...
hibernating hibernation, phrases

How to bring your team out of sales hibernation

- February 14, 2023
The automotive industry is no stranger to the concept of sales hibernation. As a result, it is common for dealerships to experience a dip in sales during certain periods, particularly...
forgotten skills

The forgotten skills your sales team needs to relearn in 2023 — David Kain

- February 14, 2023
As dealers prepare for the automotive industry's revival, they often find that their sales departments have forgotten skills which were once foundational to their business's success. Vehicle scarcity and high...
BDC

3 tasks BDC staff should handle and 3 they should not

- February 10, 2023
The Business Development Center (BDC) is the central nervous system of many auto dealerships. It's the hub that makes things happen and the lifeblood that keeps customers returning. That's why BDCs...
lead nurturing, lead generation

What makes lead nurturing different from lead generation?

- February 9, 2023
As easy as it is to lump the lead process into a single bucket, several steps are involved, with lead generation as the starting point and lead nurturing as the...
dealership collaboration planning

How to encourage better interdepartmental collaboration in the dealership

- February 7, 2023
Remote work has undoubtedly disrupted the workforce, with many employees working from home and eliminating in-person collaboration. While there are some companies who say remote work actually made their internal...
January auto sales

January auto sales start strong but reveal changing landscape for dealers

- February 6, 2023
January auto sales are off to a strong start, but they show a possibly altered retail situation for dealers. The automotive industry is facing a variety of unexpected but impactful...
desking car dealership

Desking. It’s not broken, but…

- February 3, 2023
Last month, we launched our new Showroom and Desking solutions, and I had several dealers reach out to me, intrigued. “Why would CarNow enter the desking space?” one asked. Another...
Impel AI

Why digital merchandising and AI are key to driving eCommerce engagement — Devin Daly, Impel

- February 1, 2023
The online shopping experience has significantly changed now that customers can buy almost anything they want on any device—making eCommerce engagement paramount to dealership success. This past weekend at the...
2023 dealerships

What must auto dealerships focus on this coming year? — Tyson Jominy, J.D. Power

- February 1, 2023
After a challenging and disappointing year, dealerships are anxious to know what's in store for retail auto in 2023. Consumer research firm J.D. Power is at the forefront of market...


CBT News
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