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David Booth: What Makes a Frictionless Transaction? | 7 Tips...

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On today’s CBT Newscast for Monday, May 29, 2017: What Makes a Frictionless Transaction? – David Booth, GM of Shottenkirk Chrysler Recently, Joe had the pleasure of speaking with David Booth, GM of Shottenkirk Chrysler Dodge Jeep Ram of Atlanta. David’s progressive customer experience initiatives have gained him a reputation for success in the industry and […]
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newscast

WardsAuto: Steve Finlay on the Future of Dealerships | Get...

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On today’s CBT Newscast for Friday, May 26, 2017: WardsAuto: Steve Finlay on the Future of Dealerships The advancements in technology, changing trends, and a new workforce, the future of dealerships could be very different from what they are now. Joe sat down with Steve Finlay, Senior Editor at WardsAuto, to discuss where Steve thinks […]
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newscast

Transitioning to Your Future Business Model | 3 Core Beliefs...

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On today’s CBT Newscast for Thursday, May 25, 2017: Transitioning to Your Future Business Model – Brian Benstock, GM Paragon Honda Jim Fitzpatrick had to a chance to speak with Brian Benstock, GM/Vice President of Paragon Honda about what’s now and what’s next. Brian has some strong words for dealers who aren’t embracing change in today’s marketplace. […]
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How texting impacts your dealership | What Every Team Wants...

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On today’s CBT Newscast for Wednesday, May 24, 2017: How texting impacts your dealership Teenagers do it,  college kids do it, maybe even your parents and grandparents do it. Texting is a popular way of communicating and in most cases, the most efficient way to communicate. David Schoonover, Head of Digital with Kia Motors America, […]
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digital marketing

Digital Marketing Best Practices | 6 Ways to Create a...

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On today’s CBT Newscast for Tuesday, May 23, 2017: Digital Marketing Best Practices with Google’s James Reutershan Fitzpatrick sits down with James Reutershan, Strategy Development Manager for US Automotive at Google, to discuss best practices in digital marketing. James goes over the recent growth in the use of digital video, using third-party sites, and customers’ online […]
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newscast

Jeff Dyke: How Sonic Automotive handles inventory | 5 Secrets...

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On today’s CBT Newscast for Monday, May 22, 2017: How does Sonic Automotive handle inventory? – Interview with Jeff Dyke On a recent visit to Sonic Automotive’s new EchoPark dealership, Joe had the pleasure of speaking one-on-one with Jeff Dyke, Executive VP of Operations for Sonic. Jeff told Joe how EchoPark has achieved profitability using the […]
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DealerRater: 3 Best Practices for Reviews | 5 Ways to...

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  On today’s CBT Newscast for Thursday, May 18, 2017: 3 Best Practices for Online Reviews – Jamie Oldershaw, GM DealerRater In this interview, Jamie Oldershaw, GM for DealerRater discusses the importance of reviews at your dealership, how to online reviews have replaced word of mouth, DealerRaters reach, how to properly syndicate your DealerRater account and best practices […]
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newscast

Jonathan Banks on Smart Inventory Tactics | 5 Tips for First...

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  On today's CBT Newscast for Wednesday, May 17, 2017: J.D. Power's Jonathan Banks on Smart Inventory Tactics In this insightful interview with Jonathan Banks, Data &...
newscast

The Keys to a Successful Family Business | How to Be...

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  On today's CBT Newscast for Tuesday, May 16, 2017:  The Keys to a Successful Family Business - Stacy Ellis Interview Since 1971 the Jim Ellis Automotive...
newscast

Galpin Motors’ Formula for Success | 3 Strategies for Getting the...

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  On today's CBT Newscast for Monday, May 15, 2017: Galpin Motors' formula for success starts with founding principles At almost 90 years old, Bert Boeckmann still...